Brendamour Moving & Storage
2630 Glendale Milford Rd Ste D, Cincinnati, OH 45241
Phone: (513) 660-0071
Phone: (513) 860-4077
Fax: (513) 860-2177
TollFree: (800) 354-9715
Brendamour Moving Storage Inc
03/09/2012Provided by Citysearch -
They delivered furniture I had purchased from another company. I had no say in the delivery company. They damaged my home and then blamed the damage on me. They refuse to fix their mistake and now I'm stuck fixing flooring that was put in just before their arrival!!
12/27/2011Provided by Citysearch -
This company was hired by Ikea to deliver my new kitchen cabinets and appliances. I had them deliver all the cabinets and appliances into the garage except for the refrigerator. I ordered a French Door, stainless steel fridge. The movers came to my house and asked to borrow my tools to remove the handles on the fridge and my front door. They had NO tools of their own. They supposedly are not allowed to remove the doors on the fridge, even though I have never seen a french door fridge go into a house without removing them. (Professional movers??)
Upon bringing in the fridge, they caused $1200 in damage to my door frame, floor, stairs, trim, wall, and railings. I called Ikea within 10 minutes of the delivery men leaving and filed a claim. I also called Brendamour and they stated that I would have to fill out a claim form and send it back in within 30 days of the incident. I filed my form and sent it in and before seeing any damage the claims agent(Also owner of the company) stated that the damages were probably from when I took my old appliances out of the house. How can anyone speak on the damages already without seeing any proof of it yet??
So then I set up a time for the adjuster to come out and inspect the damage. Within 10 minutes of being there he stated that the damages to the door were from bringing my old appliances out of the house (Same thing the claims agent said before seeing the damage). He also stated the damages to the stairs, walls, trim were from my old fridge sliding down the stairs, even though my old fridge was still in the kitchen at the time of the complaint and have pictures to prove it. Adjuster did say the spindles ($200 of the damage) were fault of his team and that is all he would claim.
NEVER DO BUSINESS WITH THIS COMPANY. THEIR ADJUSTER IS A DELIVERY GUY!
06/27/2011Provided by Citysearch -
Service does not even get a 1 star, but rating will not go through without it. Do not use. We suffered significant damage to home and furniture,. Brendamour will not pay for damages. They will not pay for the damages. Nor did they state their filing policy 30 vs. the industry standard of 90 days.