9200 Montgomery Rd, Cincinnati, OH 45242
Parking: Lot, Private
Wheelchair Accessible: Yes
Certifications: Kenra, Biomedic, Nioxin
By Appointment Only: Yes
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The stylists here such as Sarah, Mary Jo and Angie, are amazing, but Susan is a nut job. She has zero interpersonal skills and seems like a potentially violent (and is a very rude) person, who should not be working with the public. Jeanne, the owner, is ok but tried to sell me a wig for $3,000 that I found online, (same identical lace front wig) for $268. She is nice to you as long as she is taking your money. I'd like to see Sarah, Mary Jo and Angie open their own shop. Clients beware. I was a faithful customer for several years and wish I had simply started wearing wigs sooner, instead of wasting money here where my business was not appreciated.
Firstly, thank heavens for Angie. She is so talented and has does an absolutely fantastic job. In addition to her skill in making me look my best, I feel as though I am visiting a friend when I come for my monthly appointment. My time with her is a joy as we chat comfortably as old friends. I feel as though she is very invested in making me look and feel my best and that she genuinely cares about me. I don't know the other staff as well, but everyone has been so pleasant and welcoming that it is a pleasure to walk through the door.
And my new hair - it is difficult to put into words what it has meant to me. The things that people with natural full heads of hair take for granted are like a new miracle to me every day. I can walk outside in a spring breeze without fear. I can touch my hair and it actually feels like hair because I haven't sprayed it into a helmet to prevent it from moving so much as a hair. I can even run my fingers though it. I can actually have a hair style that is up to date and fashionable. When I look in the mirror I see a younger me - I even can catch a glimse of that girl I was back in high school. My self-esteem and confidence has soared. I thank Angie and Allusions everyday. It may sound silly and/or superficial, but my hair has really made a change in my life. I will never give it up and only regret that it took me so long to do this. I am 64 years old and my hair has been thinning for at least 30 years. I suffered needlessly. I hope others don't wait as long as I did.
I agree. Angie is AMAZING! She's always incredibly open and creative. I'm lucky to have such a talented stylist helping me look my best.!
I considered a hairpiece that did not quite work out to my expectations. Admittedly, I responded somewhat emotionally to the situation. I did not fully understand the policies and contract in place, and I did write some negative reviews that were not deserved. The owner was willing contact me and talk to me though she had read some of my negative output on social media-which I had only used a couple of times in the past. I had no idea that businesses actually surveyed what was being said. The owner was very willing to work with me, and was even willing to accept resolution which may not be the most beneficial for her. I appreciated the time and handling. She did a very good job at diffusing what-for me-was an emotional situation. I realize that if I had openly approached Jeanne about my concerns, she would address them to the best of her ability. I am afraid that I did not handle the situation to the best of my abilities.
This hair salon has been a true blessing for me. My hair was thinning and becoming very difficult to style. A family member was a client at Allusions and I decided to talk to them. That was three years ago, and one of the best decisions I have ever made. I now get ready in the morning with very little effort at all. They always make me feel like a valued customer.
Thank you so much for your response! We love knowing we've made your mornings a little easier. If you ever have any suggestions for us please don't hesitate to let us know. Thanks again!! We appreciate your business and taking the time to give us your feedback.
It's a welcome break from my busy day. The moment I walk in the door I feel at ease, comfortable and happy. From the curtious and attentive staff to the seasonal decorations and general hospilality. I give Allusions 5 stars!! They constantly exceed my expectations every step of the way and I am thankful for everything they do. Dealing with thinnning hair as I get older is a constant stress but Allusions helps me forget about it and I always leave looking my best!
Thank you Laura! We love seeing you each week. You bring a smile to all of our faces too!!
I LOVE ALLUSIONS! I have been a client at Allusions since early 2000. The first time I walk into the salon, I felt 100% comfortable. The staff is friendly and extremely knowledgeable.
Although Angie is my usual technician, others have provided my hair care. They are all great. I feel totally confident that I am always looking my best when I walk out the door. My hair moves with me, the style fits my face and my complextion and because of Allusions....."I FEEL BEAUTIFUL!!!"
We're so glad you've had such a positive experience with us. We're always happy to help! Thanks for taking the time to share your feedback!! We're looking forward to your next visit.