I had issue with Cincinnati Ohio Enterprise Rent-A-Car local branch and published my experience on YP. I wish to correct myself with following: I commend Enterprise Cincinnati Ohio District Manager Eric for the way he handled my complaint. He was courteous and friendly as he was not giving up until he resolved situation to my complete satisfaction. His calm, patient manner was a great help when my frustration was at an all-time high. Such professionalism and remarkable problem-solving abilities are rare nowadays. Mr. Eric is an asset employee to Enterprise, exceptional person and the reason I look forward to renting from Enterprise again in the future and for years to come. If the quality of Enterprise Cincinnati District Manager Eric is an indication of future success, then Enterprise has a very bright future. Thank you Mr.Eric. MD
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This rental started out very BAD. I made reservations for a premium car about a month in advance, with a 8:00 am. pick-up. I was running behind and showed up at 8:30 am. To my surprise they didn't have my car and was told it might be 1 or 2 hour wait. My ride had just left, and I had to get to work. The employee tried to find a premium car but to no avail. At this time he suggested a SUV. I accepted this at the same price and was on my way. So what started out as a bad experience turned out to be a good one.
The Enterprise Rent-A-Car on Colerain Ave is fantastic! They are always very helpful and have a good selection of vehicles. I love that they will pick you up and drop you back off. Recently they even dropped me off at a place other than my home! They are my go-to car rental place! I definitely would recommend contacting them!
This was hands down the best car rental experience I have ever had. Everything went quick and smooth. The staff was as nice and helpful as could be. No waiting in line! I will return here for all my rental needs. I'm very pleased because sometimes it does not always work out. Thanks Enterprise.
I have used this location repeatedly, customer service is always top notch. Rarely have ever waited, and when a customer walks in the door people leave what they are doing at their computer and wait on the customer. Love that!
I rented a car from the Coleraine location, I really appreciated the positive attitude and excellent customer service from Joe. My car was stuck in the the snow and without hesitation Joe came to help.
I have been renting a car for the past few months- using Enterprise on Ridge Ave. The staff has been very professional and helpful- which is very much appreciated. I would highly recommend.
I always use these guys when I come to Cincinnati to visit family (fairly frequently). They go out of their way to make me happy, and I've NEVER had a problem of any kind!
Make them your first choice when renting a car. They are extremely helpful and friendly with very competitive rates, and they are very conveniently located near Eastgate.
I was very happy with service and the vehicle I rented there. They suggested Enterprise Sales on Galbraith Road and I purchased my little red car there last week!