This place is infested with bed bugs and roaches. Requested repairs have not been done. The gas stove was leaking so much gas that I had to call the fire dept. The fire dept. shut off the valve and even with all of that the stove was never repaired or replaced. There's a hole in the ceiling where the light fixture hangs, yes hangs. I've been there over 2 years the hole has never been repaired and there's bugs flying and crawling out of it. I had to get rid of a sofa I bought at furniture fair due to infestation of bed bugs. I also bought a brand new bed from furniture fair that is now also infested and still no extermination. They said they didn't receive my May rent. I told them it was mailed the 1st week of May. I proceeded to have the company I bought the money order from research to find the money order. Thiemann Realtor took me to court anyway. I showed my proof of purchase and proof of research for the money order to the courts. The Judge asked their representative if due to my proof if he would be willing to work it out, he said yes. Surprisingly I get a call from Thiemann's on May 31st stating they received the money order and stating I could stay in the unit. Then someone named Steve called and tried to get me to pay them some of their court cost. When I refused he used intimidation to try to get me to pay "THEIR" court cost to them. I immediately contacted Legal Aide and that's where I am with this company as of today 6/11/2018. I was told by legal representation that I did not have to pay "THEIR" court cost and that it was illegal for them to try to force me to send them money for their court cost. Oh and this "Steve" said he was going to have my things set out this Wednesday. DON'T WASTE YOUR MONEY. This cheap apartment has already cost me over $800.00 in furniture and I'm sure over a $100.00 in bug sprays and alcohol.
Real Property Management has managed my condo for three years and they have done a great job. All tenant issues are handled through them, including rent collection, screening, and repairs. I have saved money by using their contract workers for repairs and turnovers instead of finding my own. They have always answered my e-mails and requests promptly. I would definitely recommend them!
I relocated to the Cincinnati area for a job and needed to find housing in a short time frame that met my needs. Leasing agent Bonnie Louis showed me properties that met my criteria and then worked with me to negotiate the terms of the lease once I selected a property. I was then able to review and sign all of the required documents online and pick up the keys at the property. Moving is stressful but RPM made it a little easier!!!
The staff by the names of Grace, Jenny, Laura, and Clint were EXCELLENT in the way they handled my business needs.
I've been a client for over 3 years and I am very satisfied with the level of customer service, technology and value provided thus far.
I want to thank Bonnie for helping my family and I find the perfect home for us. The process was very simple and Bonnie made us feel very comfortable with the entire process of renting. The desk staff was friendly every time I called or stopped up there. The 2 times we needed something fixed( toilet handle broke and outside lights kept turning off) we placed a maintenance email and we got a call from Greg both times the same day we placed the email. He was quick,efficient and fixed both problems without any issues. We have nothing but good things to say about our experience. Thank you Bonnie, Greg and front desk staff at property management!
From a renter's perspective, RPM Midwest is a great company to work with to find your new home. Needing to downsize, and having only a month or so to move after the sale of my old home, I searched for rental properties online and made inquiries about several different homes from various rental companies. RPM was the only rental agency to actually contact me back, and they reached out to me in less than a day after sending my initial inquiry. Rental Agent Bonnie Louis did a great job in finding the time to show us the house and to work out the details of the lease within the necessary timeframe. And, it's a beautiful house in a fantastic subdivision too! I've had to use RPM's online maintenance request portal just one time due to a furnace issue, and the response time and follow-up to the problem was fantastic. No more dealing with landlords who ignore problems and take weeks to fix things. A furnace repairman was there within hours. Good job RPM Midwest team!
I am renting a house they manage for a private owner. I have two Dobermans, which makes finding a decent rental property a challenge. If the property accepts large dogs, they usually don't accept my "aggressive" (eye roll) dogs. RPM worked with the owner to ensure that the lease was amended to specifically allow two Dobermans, which I appreciated.
After achieving initial contact with an agent, our experience has been a positive one. This is the first time we have rented through a leasing agency and the logistics of RPM have made it an easy process.
Everyone at RPM is very helpful, professional and polite, from our leasing agent, Bonnie, to the office staff, to the maintenance staff. Our experience to date has been great!