If I could give a minus star, I would. They initially replaced the transmission on my Ford Explorer. After a few months, my vehicle stopped. What good is having the warranty if they can't get it right the first time and they can't get the job done the second time? It's been in their shop for two months. Supposedly, Benny lost a mechanic and is short-handed. How does he run his business? Apparently, not well. After several calls, he promised to have it ready. Now he's not taking my calls. I am definitely filing a complaint with the BBC and contacting the Attorney General's office.
2001 S Cicero AveCicero, IL 60804
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
Horrible!!! Worst experience I have had ..Have had my Blazer there for a year and they still can't seem to get the transmission fixed ..After pushing and calling they tell me its ready. I go pick it up and it stops on me on the express way.I call they send a tow truck and it has been there ever since.. I feel they expect me to forget about it and leave it there after paying all that money to get a transmission rebuilt..I will be contacting the BBB !!!!
Long story short. They had my car for a while, they never touched it. Never called back after I would call to see what was going on. I picked it up to take it somewhere else. They tried charging me for not doing anything to my car. When I told the guy I wanted my car and saw I was pretty mad. He went and got my key and I left. I did find napkins in the car though, glad they used my car to get lunch.
Horrible business. They take forever to repair your car and whenever it breaks down they say you have a 2 year warranty. even so they take forever to fix it with the warranty. Very rude staff and they don't keep their word on when your car will be returned. I would not recommend this place to anyone. They just want your money and don't put effort in actually repairing your car.
I took my car there becouse I canged the battery on my car. After I changed it, the transmission the started making hard shift changes on third gear. I thought if anybody knows how to fix it is this people. They've oppened so many thousands of transmissions.They knew the problem started right after I disconnected the battery. They knew the transmission has to relearn after you either change the transmission oil, rebuild the transmission or you take off the battery off. I told them how it happened. The transmission oil looks dirty & smells burned when it burns. MINE DIDN'TThey gave me a wrong diagnostic of a bad transmission. I trusted them. they pulled it down rebuild it. They charged me $2100.00 after they put it back together they told me it needed $450.00 more than the original price. I told my wife you know this a holes did all that work & didn't fix it .... now they need $450.00 more to find the real problem.So I get on my car go see it .... the truck was outside. I demanded a ride to see what it was doing & I was right.So they had to take it to the dealer to get a RELEARN on the computer wich cost them $112.00If they do this with 50 people..... they steel more than $100,000.00 They should put this people in Jail.If anybody goes to a bank & Robs $2100.00 they would go to jail for a couple of years. They should close this business & put this people in jail.They are CON ARTISTS.Two days latter I found out they gave me the Truck without a single drop of ANTIFREZE. I found out becouse my heater wasn't working.They do this to keep you coming back. Then you'll need a new engine.