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BBB Rating
A+
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Hours

Regular Hours

SunClosed

Payment method
amex, mastercard, visa
Neighborhoods
Otay Town, West Chula Vista
Categories
Party Supply Rental, Party Favors, Supplies & Services, Party & Event Planners, Rental Service Stores & Yards

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Reviews

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lynnda

11/25/2011

Overall
If I could give them negative ...

If I could give them negative stars I would.. Used ABC Party Rentals for years and they were fantastic. Exclusive Event took them over and they are on track to ruin Thanksgiving.. No delivery yet.. Was supposed to be here between 9 and 5.. It's 6:30.. No call.. No tables.. No chairs.. And their office is closed.. fabulous. Already ruined our dinner plans.. Time for a new company to use.. In the meantime I have 20 people coming tomorrow and nowhere for them to sit or eat. Exclusive Events you totally suck



Edited later: In the interest of fairness I have to say that they eventually showed up.. 8:30ish.. The delivery guy can up to the door chuckling about he still had more deliveries to make and I suggested (not nicely) that maybe he and his partner should give them a call so they know what to expect and aren't stressing out. I know they have phones.. and there are two of them.. so one could have been calling people. In the 6 years I dealt with ABC Party Rentals they were most always on time and always called if they were running late. These people need to take a course on customer care.. doesn't matter to me, though.. I won't be using them ever again and if anyone else does... GOOD LUCK.

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