Not happy at all.. went in got full set of gel nails.. the guy didn't do any work to the cuticles and left a lot of mess up under the nail went back next day the same guy came out to redo and said nothing wrong with your nail.. and still didn't fix the underneath but went around the cutisles and charged me again.. will not go back
909 Hethwood BlvdBlacksburg, VA 24060
From Business: The Innovations Salon and Day Spa team works together in joining our knowledge, experience and creativity. We create appealing styles to suit each individual's fe…
Best place to get acrylics in the NRV! Love their work and the nail shape is amazing. I've been getting my nails done for a while and I haven't ever found a place that does high quality work like nail envy!
They are incredibly rude and when I took my daughter back in and asked them to fix the horrible fill in they did, they waited until she got in the seat and then brought other employees to intimidate her, asking her if she had ever had her nails done before, because that would explain why she didn't think it was a good job. Horrible.
I LOVE this wonderful salon and all of its talented staff. Kathleen is an extraordinary stylist--she is the Queen of Blow-outs, does magic with color, and knows just the style or cut that would be the most flattering for each of her clients. The atmosphere at Meredith's is always cheerful and friendly. All of the staff are experts and highly gifted. I highly recommend this wonderful salon!
So the other day i call in for an appointment. And the owner told me that i could come in. So i told her i was gonna b there in 10 min.So when i got there. She was gone. And it was only 7.00. When on the time it says close at 8!!!! I was so mad cuz she didn't even call to cancel or something. Next day i whent to complaint. But when the other little girl finish my nails i was so happy!! And even when i was there the owner left and the other just outside will people waiting. When u go there just ask for the little girl. Im loving my nails! Other than that she was great :) will keep comin. There to c her!
Today I saw Ashley for a pedicure and gel manicure and she did an AMAZING job!!!!such a sweetheart too and if you can't get Ashley get Tram!!!!And I am very picky about my nails but these ladies do great work!!!!
I gave a one star rating because of the crappy service, horrible manners, fluctuating prices, and overall unwelcoming atmosphere. I have visited nail trix to get fills on my acrylics a few times and the only good thing I have to say is the prices are decent. Besides that, not only are the manners and customer service of the owner appalling but so are those of her employees who seem to think their job is a burden and treat every customers as if they shouldn't be there. To give two examples, the last time (which happened to be today) I was there to get a fill done, the owner cut open the side of my finger with one of the drills used to file acrylics down. Not only did she try to cover it up by cutting off the hanging skin and wiping up the blood, she did not clean the utensil afterwards, and I know my blood got on there. The dirtiness level is astounding for a place that you should feel safe from getting bacterial infections from unclean tools. I never got an apology for the damage she did to my finger either. Example two happened to my friend who was also with me today. She had been there two weeks prior and got the same gel manicure with designs on two fingers. However, today the prices was 7 dollars higher and when she asked the owners daughter why, she was brushed off and ignored. So when she went and asked the older woman, the was directed towards a well concealed sign under one of the stools that described her designs as "elaborate" and therefore more expensive even though she never asked for anything special and they were the same she got last time. The rude and abrasive attitudes of these employees is completely unacceptable and frankly unprofessional. I don't think it is too much to ask to be treated with some amount of respect considering it is their livelihood and based on the satisfaction of their customers. Overall, I would never recommend this place to anyone. It was an awkward and uncomfortable 25 minutes and I will never be returning.
STAY AWAY!!!! This place is dangerous and in violation of multiple health codes and safety procedures. Did work on my wife nails to the point of drawing blood. Nail equipment is not sterilized to remove blood born pathogens because blood is not a normal part of the process. Today new nails tomorrow HEP C. BEWARE BEWARE BEWARE.Wife went back in for refund and the owners husband threatened to remove her nails that they did not even put on but they destroyed trying to a fill on. He repeatedly paced and said he was going to physically remove my wifes nails. I am pursuing legal action as we speak.
DO NOT GO! Worst nail experience ever. Absolutely unprofessional and tacky job! I got a french painted on....a child could have done better.