I took my 2006 Mazda 6 to Bryant Auto Body after being pushed around by other Body Shops about using OEM parts. I wanted my vehicle restored to its original condition by using only factory parts after an accident. I came all the way from the east bay after talking with Ian (owner) because he said he would use only OEM parts and he would take care of dealing with the insurance company. It was such a great experience working with Ian because he took care of everything. He was there to greet me in the morning and also took care of calling for a rental car to pick me up. I was also happy to see that he worked on high end vehicles as well. He had a Porsche Turbo he was repairing major damages to as well a brand new Mercedes CLS 65AMG. I just got the car back today and it looked PERFECT!!! He also had detailed my car for me inside and out. I will always go to Bryant Auto Body in the future because of there great customer service and great work to there vehicles. Ian and Herman (owners) are both great guys and great to work with.
I first went to Rob's shop because something fell off my car and I happened to be driving down Valencia. I thought it must have been a slow day, because Rob fixed it on the spot, no charge. It happened again a year later, I stopped in at Consumer, same thing. So, when my bumper and driver's side door got crunched by two separate people attempting u-turns on my narrow street, of course I took it to Rob instead of the 'official' insurance body shops. He did an amazing job - my battered city car looked like new (from one side at least), and handled the insurance as well as the uninsured guy that hit my car. And, when I asked him to fix another scrape on the other side, he advised me against it because it would be pretty expensive, and it would probably just happen again. Big stars (as if he needs more) for not just taking the extra money like many shops would do. Thanks Rob!
After a trip to the country side and a run in with a big old deer, I refrained from taking my car to the local auto body shop in the town I was visiting for the weekend and drove my car back to the City so I could take it to Consumers Auto Body & Repair. I had taken a vehicle to them before and was so pleased with how efficient and professional they were that there was no question I would give them my business again. The deer had done a number on the front end of my car but Consumers gave me what I thought was a very reasonable quote and, after telling some of my more car-savvy buddies what the quote was they said I'd been given an amazing deal. Two and a half weeks after I took my car in, all beaten up and dented, Consumers returned my car and it looked better than ever. This is an auto body shop you can trust.
i found this body shop just randomly looking for a place to get an estimate on my rear-ended car. long story short, i soon lucked out. claudio and richard are genuinely helpful, gracious, and talented. they took care of all details from arranging a rental car and filing with insurance to fixing up the car beautifully. they also pointed out that my car had a few mechanical problems and made helpful suggestions. due to a problem, my car was low on oil. they actually went to the gas station, purchased oil, put it in the car and wouldn't take any money!!! i highly recommend this ethical body shop to everybody.
Rob Song and his team at Consumers Auto Body & Repair are excellent. Rob is unbelievably honest and more than fair in his estimates. The first time I used Consumers Auto Body & Repair was a front windshield replacement. Rob used a new generic windshield that was way less costly than the dealer's and we've had no problems with it. And that's another wonderful characteristic about this business, they guarantee their work. They are reliable and timely, and if I remember correctly, they also washed our dirty car.
Rob Song at Consumers Auto Body was great. He quoted a great price for the smashed-in side of my daughter's Honda, and he did a lot of extra stuff too, like touching up the bumper, disconnecting a faulty security system, and gluing some fabric back to the interior of a door. The car was ready when he said it would be, and the paint matches perfectly; there's not even a hint of the damage. I've had more than my fair share of body work done, and I'd go back and/or recommend this place in a second.
Rob & his crew have done great work for me on 3 out of 3 occasions. Dings and nicks are inevitable in San Francisco and it sure is nice to have your car looking its best when he is through. Even nicer to not get any nasty surprises when all is said and done as well. Great location at 20th and Valencia works really well too.
I've been driving the car for a couple of months now and it's been great! I would definitely go back again. I've had friends who've had body work that is decent, but you can tell the car has had modifications. Consumer auto body really did beautiful work on my car; you really can't tell there was anything ever wrong with it.
Best place to have your car body repaired! They are friendly (made me feel home),excellent costumer service,take most insurance,helped me in renting a car close to there Shop,and their service on my car was the best. Claudio and Rich make me feel really conformable and happy in taking my car into this body shop.
Amber and Manny were great staff and assisted me during the process of fixing my car. They went above and beyond taking care of the issues that I was concerned about. I'm happy to see a shop that takes pride in their work which is very apparent in the job they did.