80 W Main St, Chicopee, MA 01020
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Slimy, cheap operation. Probably not doing well so they try to rip off every customer as if they are the last.
I ordered on-line for pick-up. Hot & Sour soup was the worst I've ever experienced - like a bowl of hot water with soy sauce & MSG added to a few kitchen scraps. I would be embarrased to serve to serve that to someone .. yet those great kids, that an earlier reviewer was referring to, act like they are doing you a favor.
And, of-course, the on-line pricing was incorrect ... old pricing that should have been changed. That made the on-line price with tax at $8.60 increase to $9.84. Unbelievable. These kids are, of course, headed for bigger and better things ... so just pay the bill and stop bothering them.
04/02/2011Provided by Citysearch -
This is the only place we order chinese from! The kids (yes, they're young!) who work the phones/pick-up counter are hard workers and very quick. My order has been hot, delicious and accurate every single time I've ordered. I rarely have the food delivered, but my parents do all the time and have never had an issue with timely delivery.
I recommend this restaurant to everyone and have even gotten my work to order through China Star when they order for the building.
12/31/2009Provided by Citysearch -
worst customer service ever. it took 3 hours before I was asked to come get the food. When i did pick up the food after 3 hours, it was ice cold like they made it at 5:30 when I ordered it. Not only did they lie to me about when the food would be delivered, but they didn't have the order complete when I picked it up. So I paid for cold food and an incomplete order. I would recommend another restaurant because this one lies, takes your money without even giving you what you paid for. They are the biggest rip off and need to be put out of business. Save your money!!!