What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
152 Center StChicopee, MA 01013
From Business: Find the best possible service and rates for Water Damage Restoration Service in Springfield, MA, by choosing Paul Davis Restoration of Hampden County MA. Call us…
693 Memorial DrChicopee, MA 01020
From Business: Need Help with Fire or water damage ? Looking for restoration company ? Mold problem ?. Residential or Commercial. Let us help you. Call Now: 855-466-1101 , 41352…
265 New Ludlow RdChicopee, MA 01020
From Business: Services include Water Damage Restoration, Emergency Water Removal, Flood Damage, Burst Pipes, Emergency Plumbing, Allergen Removal, Asbestos Removal, Basement Fl…
18 Elizabeth StWest Springfield, MA 01089
From Business: Ace Fire and Water Restoration, Inc. is comprised of experienced professionals who can help you through your time of crisis. Be it fire damage restoration, smoke …
170 Elm StWest Springfield, MA 01089
4/10/2017 Water leaks can cause a lot of damage, glad we could help get it back!Thanks for service
1325 Springfield StAgawam, MA 01001
From Business: Flooded Basement Solutions, we provide fast, reliable and professional 24/7 Fire & Water Restoration services at extremely affordable prices. We stand behind our …
16 Southwick StFeeding Hills, MA 01030
From Business: Water Damage Restoration Solutions, we provide fast, reliable and professional 24/7 Fire & Water Restoration services at extremely affordable prices. We stand beh…
340 Springfield StSpringfield, MA 01107
From Business: At Springfield Fire Restoration Services, we offer a fast, professional, and experienced services in commercial, residential, and emergency restoration services t…
Some of the next steps to take after flooding damages your home.
I unfortunately have to go to small claims court because of about $5000 of faulty work done on my home. This is a summary of excerpts of a letter of demand to the contractor who was brought in to look at the damages: Tom Ollari, project manager after inspecting the damage wrote: ."The floor is installed with the space to allow for expansion as any wood floor, whether a laminate or hardwood product, will expand with moisture in the air." However, both photographic evidence and testimony from a third party inspector show this is not true. In regards to a large crown in laminate floor, Mr. Ollari, project manager states "The floor was prepped prior to installation with a leveling agent as well." Both photographic evidence and testimony from a third party inspector show this is not true. I am in Seattle, Washington and my guess is that the company made false claims about their work because they knew the difficulty I would have pursuing the case in small claims court in the state of Massachusetts. When I spoke to a lawyer regarding the matter he told me that CRS had a reputation of doing poor work. The only bright side for me is that if a company makes false claims I could be entitled to double or triple damages. However, traveling across the country to go to court certainly is a high price to pay. After this matter goes to court full details of the case will be posted online with consumer agencies.
I couldn't agree more with these previous posts! We had a house fire in Oct 2013 and to this day are still not back in our house. The subcontractors they hire are questionable, any info they give you is questionable, any work that is done, and that isn't much, will need to be redone by someone qualified. And when you decide enough is enough and stop doing business with them, they will not only hold any and all monies they have of yours but also your personal possessions. Can not impress how important it is to stay away from these ambulance chasers and their smooth talking timeshare/used car bs! I'd give them a negative 5 stars if I could
The worst company that could possibly restore a home!! They are very unprofesstional, small staff, the don't care about getting the job done the right way and they definitely do no care about the customer!!!!!! They continuously make mistakes that could easily be prevented. They cause more damage to a home rather than fix things. I am very disappointed and would chose any other company in the future. Stay away!!
Mold removal from my home they had to return 2 weeks later for the job to be finished correctly. They dropped and tracked paint marks all over my rug which could not be removed. Then they dumped their paint buckets filled with soft paint clumps into my brand new tub. Late starts lack of supplies causing the job to be put on hold. Unprofessional staff the second time they came although the original manager did try his best to fix things these jobs are contracted out to other companies who obviously do not really care how well they represent the company.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.