Horrible management company. They want to do almost everything online. Practically no office hours. Their landscapers are worthless and lazy. The only time in my years of renting that they picked up the leaves is when we were preparing to move out. They did no bush or tree trimming til the end of our lease. Any leaf removal or trimming done before was done by me. They don't provide good rodent and pest control. Told them about a rat problem in the attic and all they did was send a guy who set two traps. I could of did that and then I had to keep up on emptying and resetting. The guy never even made regular visits. They also never sent anyone to fix where they were getting in. Then there's the renewing the lease part. In the agreement it states to let them know 3 months in advance. They started bugging us 6 months in advance. Then they want to be able to show the place for that whole time. So, if you rent from these guys be aware that a year lease is really only 6 months of privacy and relaxation and at the very least 9 months. It would be one thing if they just wanted to advertise in advance but gave you the 12 months your paying for without being invaded by strangers who could potentially be theives for all you know scoping out your valuables. I'm sure there's more I could say but I'll leave it at this. If I could give them negative stars, i would.
It has been over a year and I have enjoyed my home and my experience with Chico Sierra. I would refer them.
So far so good. Great Service and people are really nice! Have only been renting for a while, but I like what I have seen.
Positive Experience, would use them again it we moved backed to Chico.I like the fact that you can fill out work orders on line. Seems like once they started doing that it made the response time a lot faster.
Worst human beings on the planet. They will harass you beware. Don't speak with Cathy or Steve as if you have a problem they are likely to explode with rage.
Great, 2nd time using them and would do it again. Always really nice and helpful. Fixes items as soon as there is an issue.GREAT!
Housing is great, we have been treated really fair with this company, unlike other places that we have rented. Any repairs we request are done very fast and we just overall have had a great experience. Would rent again from them if the need arose.
Not too much history with them, but they are always really great people to work with. Work orders are fast with the new system they put into place. Wish they were open a little later, but that is about my worst complaint.Watched as some person in their office was giving them crap for no reason, so thought I would send a "good job" their way.
Have been renting for a year and great service. My favorite thing is maintenance is done REALLY quick. Staff is always nice to take to and actually ask you about your day instead of just taking your money and kicking you out the door as my other place did. My house is really nice and I plan to stay for a long time. Thanks for making this part of my life care free!
Look forward to another Year with Chico Sierra Mgmt. They are really nice people to deal with, and after 2 years would recommend them to anyone. Had a horrible situation where my ex came to the property and they stepped in and backed me up 100%. Not expected but was really appreciated.Thanks for your help over the years. Looking forward to another one.