We were impressed by the knowledgeable, straight forward approach taken New Autos Inc. and by Tony Kiernan in establishing a price for the new car and for the trade-in. Others we had spoken with did not do that. The car is everything we had hoped for and more.
Doug at Chico Park N Sell was very friendly, courteous, knowledgeable and professional. We highly recommend him to anyone who is looking to purchase a nice, clean dependable pre-owned vehicle. He often offers very affordable car payment plans with a modest down payment and short term financing. In closing..........my wife and I would like to personally thank Doug for our recent purchase, we just love the 1999 Pontiac Bonneville you sold us!!! Sincerely, Kevin & Linda Spicci
As 2 women, w/a flat, we called AAA for help. "Dan" from Chuck Patterson Towing in Chico, CA, showed up very timely. HOWEVER, that was the ONLY thing this jerk did right. He was absolutely rude & insolent from the moment he stepped out of the truck. He claimed we didn't have the proper tool to remove the spare. Actually, WE DID have the correct tool. We handed it to him & he STILL INSISTED it was wrong. But after actually "trying" the tool, he saw that it really was the correct tool which seemed to make him grow even angrier (probably because he was embarrassed by a couple of ladies). But to make light of the situation we joked with him about the tool. We were just trying to keep a very crummy situation light with quick wit a smile & some giggles, but in return this man was just nasty to us. He told us he didn't like our sarcasm & he was going to leave. And he tossed the tool in the bed of the truck & got in his tow truck & left us there!! Two women, alone, stranded on the side of the road, 90 miles from home, in the dark at 5 o'clock in the morning! All thanks to "Dan" from Chuck Patterson Towing in Chico, CA. "Dan" should obviously consider another line of work than the service industry if he can't handle people, 2 women at that! And what kind of man leaves 2 women stranded on the side of the road? All he had to do was change the tire & leave. That's it. But he chose to have a nasty attitude and a tantrum, over 2 women who were really actually just trying to make him smile. I would like to add that we have had great service with Chuck Patterson in the past. "Heath" was an EXCELLENT driver! Went the extra mile, very proactive, & a great "people person". "Dan" however was awful. I have never been treated so unprofessionally in my life!
Wittmeier practices unethical business ! On 9/27/13 we gave them $25,000.00 as a "good faith" gesture for a new Ford 150. They said they would not cash the check until we approved the truck. 5 days later they said they "lost" the truck from the dealer they were going to purchase it from and wanted more money than the deal we made with them. The worst part however is they cashed our check and said it was an "accident" ...however I say it was intentional as it was month end ! There is a reason a woman is currently protesting this establishment ! We took our Wittmeier check to Corning Ford and were treated with respect and professionalism and got a great deal. We highly recommend Corning !!
I appreciate the fact that guy took the time to listen to my concerns. Ultimately he made me feel like my opinion mattered and that my business was valued at Chico VW. Thank you very much.
Customer service is extremely important, and you guys are great at it. Willie was awesome. Thanks for everything.
The entire staff was very personable and accommodating. I had the most enjoyable experience with the folks at Chico Volkswagen CA.
Hope you don't ever get tired of hearing this: VW has always been super to me and my car and I can only imagine that they always will be.
Always amazed by the folks at Chico VW. I did receive the proper discount on my brake and oil change service, so they sent me a refund check to make up the difference. How nice is that? It was not that large of a difference, but I really appreciate their honesty and the extra breakfast I can now enjoy.
Our salesman "Steve" was a great information gate to the VW family. We appreciated all the info he gave us. Along with treating us like real people, instead of just a sale. We look forward to doing business with them for many years to come. Well recommend anyone we know to go here for their new car. Thank You.