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Wherever you bought it, we'll repair it.

Schedule Your Repair

Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

Business Description
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we?ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We?re the largest appliance services provider in the country and we?re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours

Regular Hours

Services/Products
Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Location
Chicago Ridge Mall
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Social Links
Categories
Major Appliance Refinishing & Repair, Small Appliance Repair, Refrigerators & Freezers-Repair & Service, Major Appliances, Washers & Dryers Service & Repair, Dishwasher Repair & Service, Range & Oven Repair, Lawn Mowers-Sharpening & Repairing, Exercising Equipment-Service & Repair, Electronic Equipment & Supplies-Repair & Service, Television & Radio-Service & Repair, Lawn Mowers, Appliance Installation, Tractor Repair & Service, Small Appliances, Major Appliance Parts

COUPONS & DEALS

No coupons available

Reviews

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Holli T.

06/25/2017

Overall

I purchased a treadmill 3 years ago with the extending warranty plan. After getting the runaround on the phone I gave up and called the manufacturing company Sole. They said since it was purchased at Sears they weren't allowed to service the machine. I then called Sears back and got a human being on the phone and told them I needed it moved from one bedroom to another and to "service it" or cleaned. Said it would be $109 since my plan had ended. That was fine. Guy shows and says it would be $109 plus whatever else he found??? I said fine because I just needed it moved by the next day because I was having a custom closet installed. He looked at it and said he couldn't move it and that he wasn't told he'd be moving anything. I told him he could leave! What a disappointment! Won't be purchasing anything else from Sears.

Dianne R.

05/03/2017

Overall
Selection
Service

Technician came within time-frame, was very knowledgeable, and continued to work on the machine and run it several times until it was fixed. Charge was reasonable. Last time we put an old rug through the machine! - backing fell into the smallest bits and went everywhere. Machine is actually running better now.

Mary H.

02/04/2017

Overall

False advertising on the 20% off coupon on in-home repairs on appliances. It lists the things not covered but no where does it state water heaters. I had the repair made on my Sears water heater...which I have to do about every year to 18 months because the electric pilot burns out and was told sorry can't use the coupon! I contacted costumer service chat and after a 20 minute chat with Peter Woods I was told I have to email solutions@searshomerepairs.com and air my complaint. I have, twice, and still no response! In the meantime, I have googled, "Is a water heater an appliance?"...results, YES IT IS! Make good on your offer Sears. Perhaps this is one of the reasons sales continue to drop at Sears!

Teressa S.

12/18/2016

Overall
Selection
Service

Repair did not fix my ice maker, was charged $300. Told him it was producing ice before he left. Told me to give it time. Recalled the service Dept. But they could do anything until service guy completed his paperwork - which took 48 hours. They were will to send someone out again to rake a look at it but 3 weeks from the original service "completed". Was not sympathetic to the fact that my ice maker was not repaired during the first time. Poor customer service and poor service repair.

Eu R.

12/09/2016

Overall
Selection
Service

The serviceman left an old beat-up box on the floor of my utility room along with the part he replaced on my water heater. I'm unable to discern if he replaced the old part with a new one or a used part, based on the tagged condition of the box it came in.
When my warranty ends, I'll be shopping for another service company.

Lawrence T.

09/25/2016

Overall

My appointment was scheduled for between 8:00 a.m. and 1:00 p.m. on September 21, 2016. The technician didn't arrive until after 5:00 p.m. But I must say that the technician called me three (3) times to let me know that he was still running late. When he did arrive he was courteous, professional and knowledgeable. I have no complaints other then the time frame.

L. Taylor

Mariah S.

08/19/2016

Overall
Selection
Service

It was easy to schedule my appointment on line. I received confirmation and on-going reminders. The technician called ahead of his arrival time. Upon reaching, he diagnosed the problem and was able to make the repair in no time. He knew exactly what he was doing. Several other technicians came from other companies, they failed to diagnose the problem. I will always call Sears for any and all my appliance repairs.
Thanks Sears - Satisfied customer/8/18/16

Trish H.

07/31/2016

Overall
Service

Easy to book, great communication about appointment time and arrival estimate. Technician was friendly and professional, very helpful. Explained what needed to be done and why.

Sharon M.

03/02/2016

Overall

well the repair man was suppose to come out that Friday but the sent out a repair man that only fixes stove&refrigerators so that was a day wasted so then I had to wait around all day Saturday they showed up at around four thirty and change a clip in the dryer door which took about fifteen min and it cost me $192.00 boy did I feel ripped off . thanks Sears

Carlos M.

02/19/2016

Overall

it was a good experience the tech knew what he was doing went through a process of elimination and found the problem very fast worker,cleaned up after himself,great job

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