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Wherever you bought it, we'll repair it.

Schedule Your Repair

Sears has experts in Appliance Repair solutions. Wherever you bought it, we'll repair it! We’re in your neighborhood, even if a Sears store isn’t. Ask about same day/next day appointment availability. Contact Us Today!

Same/Next Day Appointments in Many Locations

General Info
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable service and satisfaction guaranteed. We’re in your neighborhood, even if a Sears store isn’t. Call today.
Hours
Regular Hours
Mon - Sun:
Services/Products
We maintain and repair major home appliances and equipment such as: washing machines, dryers, refrigerators & freezers, HVAC repair and maintenance, icemakers, ranges, ovens & cooktops, trash compactors, dishwashers, outdoor gas grills, riding lawn mowers & tractors, snow blowers, elliptical machines, fitness weight machines, rowers/skiers/steppers, as well as appliance carry in options. Sears Home Services is the leading appliance repair service in the nation. We repair most major appliance brands, makes and models, no matter where you bought them. Schedule your appointment today. Same Day/Next Day service available in many locations. Interested in doing it yourself? Sears Parts Direct carries millions of appliance parts, snow blower, lawn & garden replacement parts, water filters and much more. We also provide maintenance services for kitchen and laundry appliances as well riding mowers and snow blowers to keep them running safely and efficiently. Get repair coverage for all of your home appliances and systems with our Home Warranty plans. See our website to learn more about our services. Sears Home Services provides quality repair services to help extend the life of your appliances. We offer a 90-day satisfaction guarantee. If your appliance fails due to reasons related to the original repair, we will replace any parts that fail due to defects in materials, workmanship, and perform any additional labor free of charge. We stand behind our work and the parts we use. Count on us for fast, reliable service and satisfaction guaranteed! Wherever you bought it, we’ll repair it!
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, visa, master card
Location
Chicago Ridge Mall
Amenities
24/7 Online Customer Support - 90 day satisfaction guarantee on parts and labor
Social Links
Categories
Major Appliance Refinishing & Repair, Appliance Installation, Dishwasher Repair & Service, Lawn Mowers-Sharpening & Repairing, Major Appliance Parts, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair
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Reviews

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Barbara A.

11/13/2017

Overall
Selection
Service

This rating is not for the service repairman Karim who was on time and sat with me through a horrific 50 minute call to Sears regarding my water heater. I needed a new water heater which after two calls, being put on hold, being told the computer was down and they would call back, which they didn't and finally getting the order placed which was a task on Nov. 9th and today is Nov. 13th and I still have not heard from the installation department. I am thoroughly disgusted with Sears and the company they contracted with Platinum Installation. I have been without hot water for 5 days now, had to cancel my vacation because I had not heard from Sears to let me know when they would be here to install. Called Sears and they called the installation company and they got their answering service and they gave me their number and I called to find that they are open M-F, 9-3 closed on weekends and holidays. I also called on a Monday to get the answering machine again.
If this is the kind of service people are getting from Sears I can see why they are closing so many stores. I grew up on believing in Sears, their products and their service. Not anymore.

Dianne R.

05/03/2017

Overall
Selection
Service

Technician came within time-frame, was very knowledgeable, and continued to work on the machine and run it several times until it was fixed. Charge was reasonable. Last time we put an old rug through the machine! - backing fell into the smallest bits and went everywhere. Machine is actually running better now.

Teressa S.

12/18/2016

Overall
Selection
Service

Repair did not fix my ice maker, was charged $300. Told him it was producing ice before he left. Told me to give it time. Recalled the service Dept. But they could do anything until service guy completed his paperwork - which took 48 hours. They were will to send someone out again to rake a look at it but 3 weeks from the original service "completed". Was not sympathetic to the fact that my ice maker was not repaired during the first time. Poor customer service and poor service repair.

Eu R.

12/09/2016

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Selection
Service

The serviceman left an old beat-up box on the floor of my utility room along with the part he replaced on my water heater. I'm unable to discern if he replaced the old part with a new one or a used part, based on the tagged condition of the box it came in.
When my warranty ends, I'll be shopping for another service company.

Lawrence T.

09/25/2016

Overall

My appointment was scheduled for between 8:00 a.m. and 1:00 p.m. on September 21, 2016. The technician didn't arrive until after 5:00 p.m. But I must say that the technician called me three (3) times to let me know that he was still running late. When he did arrive he was courteous, professional and knowledgeable. I have no complaints other then the time frame.

L. Taylor

Mariah S.

08/19/2016

Overall
Selection
Service

It was easy to schedule my appointment on line. I received confirmation and on-going reminders. The technician called ahead of his arrival time. Upon reaching, he diagnosed the problem and was able to make the repair in no time. He knew exactly what he was doing. Several other technicians came from other companies, they failed to diagnose the problem. I will always call Sears for any and all my appliance repairs.
Thanks Sears - Satisfied customer/8/18/16

Trish H.

07/31/2016

Overall
Service

Easy to book, great communication about appointment time and arrival estimate. Technician was friendly and professional, very helpful. Explained what needed to be done and why.

Sharon M.

03/02/2016

Overall

well the repair man was suppose to come out that Friday but the sent out a repair man that only fixes stove&refrigerators so that was a day wasted so then I had to wait around all day Saturday they showed up at around four thirty and change a clip in the dryer door which took about fifteen min and it cost me $192.00 boy did I feel ripped off . thanks Sears

Carlos M.

02/19/2016

Overall

it was a good experience the tech knew what he was doing went through a process of elimination and found the problem very fast worker,cleaned up after himself,great job

Cori P.

12/10/2015

Overall

Our repairman was on time, professional and explained everything so we understood it. We would not hesitate to call Sears repair again if needed.