Jenny's Steak House
11041 Menard Ave, Chicago Ridge, IL 60415
Jenny's Steak and Banquets
Jenny's Steak House In Chicago Ridge
Jenny's Steakhouse & Pub
Cuisines: Caterers, Barbecue, American, Steakhouse
Parking: Street, Lot, Private
Price Range : Average
Wheelchair Accessible: Yes
Bike Parking: No
Outdoor Seating: Yes
Pets Allowed: Yes
Takes Reservations: Yes
I was told about Jenny's by my brother who lives in Chicago. He saw a review on the TV. It was my brother and his wife's 42 Anniversary, so we decided to go to Jenny's. Call the restaurant on Tuesday, 9/6 and made a reservation for 9 for 9/ll at 3:00 under the name of Stephens. Told the young lady that it would be 2 kids and she informed me they had booster seats after I told her they were both 5 years old. My Mother and I drove up from South Bend, IN. Well on our way, we were running a few minutes late, so I called to say we were running 10 minutes late. That is when we were told there was no reservation for a Stephens @ 3, but that wold not be a problem My brother his daughter and myself ordered the 20 oz Chicago Strip, my Mom ordered the New York strlpe. Neither of us were able to cut or eat our steaks. Our baked potatoes were hard and cold, the mashed potatoes were cold, the veggies were over cooked, the one kid had a Child cheeseburger which was much too thick to bite and it just was not a pleasant experience for any of us. My Mom had to send her meal back and she ended up with salmon to go. The desserts for the children were orea and they were so frozen, we could not divide it between the two of the. The best part of the meal was the bread, salad and the soup. Our family spent about $200 and we were not pleased at all. We would not recommend this restaurant to any one else, and I don't plan on attending again.
Our waitress Carolyn was quite pleasant and did a wonderful job. Would love to hear your feedback. email email@example.com
Was told on the phone when we made the reservation that their menu as posted on their website would be the menu for that night. Then, when we got there, we were told that there was a limited menu, on one sheet of paper, which would serve as our choices for the night. We ordered the only two steaks on that menu, the filet mignon and ny strip, medium and medium well. The steaks were served burnt to a crisp on the outside and bloody on the inside. We sent them back, and were assured that new ones would be cooked. After 30 minutes, the "new" steaks came to our table. Again, they were almost raw and bloody on the inside. Neither was edible. The waitress was very nice, and apologized for the continued mishap. Then, she came back, and said that the manager said that they would still have to charge us for the useless steaks that we couldn't even eat. We asked to see her. She came to our table, and told us that Jenny's policy was to allow customers only "one send back and re-cook per meal." We complained about this, but all the manager said was that it was "out of her hands," and that we would have to talk to the owner, but that he was not there that night (he was probably out eating at a good restaurant). So, 90 minutes later, we had 2 potatoes and some soup to show for our $54.00 tab without tip. We had no meal for our dinner, and our night was ruined. Be forewarned---if you want horribly mis-cooked, inedible food at an outrageous price, rude management, and a limited menu that is NOT what is posted on their website, then this is the place for you. Otherwise, avoid this place at all costs. The fact that this place has "Steakhouse" in its name is the joke of the century. I wouldn't let my dog eat at this dump. A total disappointment, lousy food, and a waste of money and time.