Although I'm not one to write reviews, I just could not let this experience past without informing other NOT TO PUT THEIR LOVED ONE IN HERE FOR ANY REASON!!! My grandfather was admitted here for a post-hospital rehab stay. He was discharged before he even stayed two weeks despite the fact that he is still not walking. I encountered dirty bed linens and soiled undergarments in his room where the nurse left them. They also place residents who are a fall risk at the nursing station for hours on end and get upset with the patients when they complain or have to use the bathroom.Then, his cellular phone came up "missing"! Upon asking the nursing staff about this, one nurse took me downstairs to their laundry room and the staff told me they had no idea what I was talking about (although I could tell then they were trying to cover up something). After three days, the phone miraculously appeared and had been washed in their washing machine. Without notifying the patient or our family, they took the liberty of placing his phone in rice and allowing it to absorb the moisture before they returned it to him. It now shows clear signs of water damage and his insurance will not cover this. Of course, Lexington's staff(CNAs, RNs, and social workers) LIED to us about knowing where the phone was to cover up that their staff DAMAGED it and now they are claiming that there is nothing they can do about it. One nursing supervisor even told us they were doing a good deed by placing his phone in rice without asking and making the situation worse. We were given the run around for a week straight and then they tried to act like they didn't know what we were speaking of on his discharge day. In summary, I would never recommend this place to anyone. The staff is just simply collecting checks.
165 S Bloomingdale RdBloomingdale, IL 60108
From Business: License Information:Licensee ID: 35188License Status: UnrestrictedFacility ID: 6011993Facility Status: ActiveOwnership: For-Prof CorporationBeds:Skilled : 166
275 E Army Trail RdBloomingdale, IL 60108
From Business: License Information:Licensee ID: 36640License Status: UnrestrictedFacility ID: 6000459Facility Status: ActiveOwnership: For-Prof CorporationBeds:Skilled : 207
490 W 16th PlChicago Heights, IL 60411
From Business: Established in 1967, Riviera Manor Nursing Home is a licensed skilled and intermediate nursing care facility. It is certified by Medicare and Medicaid. The center…
5400 W 87th StBurbank, IL 60459
There is nothing nice about this facility. My brother is visually impaired and has been taken advantage of by both patients and staff. First of all, multiple people have sticky fingers and although he has a few drawers with latches and locks, he still gets ripped off with new clothes and cigarettes. He can't leave the property, so if he gives the "errand" patient $20 to grab a few hot dogs from the nearby gas station, he can kiss his change goodbye and the administrators do nothing about it. If he oversleeps for any meal, there is no staff member that would go around to make sure the visually impaired or other handicapped members are escorted or aware of the time. When they don't eat, it's too bad. I looked at some caps that he has and one that he was wearing too weeks ago was now too small and can only sit on the top of his head. I saw two more tossed in a drawers that were shriveled from heat and asked what happened. I was told that someone just gathers up all his things and wash and dries them with extreme heat and renders them unwearable. The staff is very cold. They don't make eye contact unless you speak directly to them and the minimum of words are exchanged. I personally would die from depression in that place and probably a majority of others facilities of this nature. Beware!
Very nice place a homey place nurses and staff very caring my uncle was here and I would bring another family member here if I had to again. Nursing homes or the idea of nursing homes for a loved one is never pleasant but the people gere made it easier for us as a family and for my uncle barb m.
my father was there and I had no problem with the staff everyone was nice never rude just really nice..on the floor. The people in the front office were a little cool but nice. sam g
my mother was there and received great care!! the DON and Administrator were great as were the staff nurses and nursing assistants. my mother died there and head excellent caremary r
These ladies have a broom up there asses and need to learn how to respect patients properly with out any attitude.
My sister is a patient here. She is paralyzed and totally reliant on others for care. CNA's take 45 minutes or longer to answer call light. Whenever my sister needs a bedpan, she is told that the CNA's are too busy and she should just urinate on the bed pad. They are even too busy to feed her. As a result, my sister is malnourshed.