i was running late for my business meeting, it was vital i made it on time, i called other cab companies i was given a high price also the customer service was rather bad, i was on hold with one company for more than 5 minutes, listening to some stupid music, then when the lady finally answered she told me there were no cabs avaliable. i then called american taxi because its a well known company, i had to listen to the automated service that couldnt understand my needs, i then called midway suburban taxicab, the man who answered was so polite, gave me a good rate, the cab was quick and ontime, the driver was also very nice, he had a clean car, drove me to my meeting on time, i recomend anyone in need of a cab service to call this company 708 355 1919. you will not be dissapointed.
I was traveling in Chicago on business and mistakenly left my wallet in one of their cabs. The dispatcher somehow tracked down the driver who then called me on my cell phone. He then drove to the restaurant I was at and gave me back my wallet with everything in tact. I thanked the driver and wanted to give him a small reward for getting me my wallet and helping me avoid tremendous anguish since I was supposed to fly home then next day, but he refused. All this happend within an hour. This was a wonderful experience and this company and driver should be commended for doing a great deed. Who could ask for better customer service!
I have had good and bad experiences with this company. 95% of the time they are on time, courteous and professional...especially the woman who takes the calls....best customer service ever! But I have had problems with them over charging me. There doesn't seem to be a standard and some of the drivers take advantage of you. I'm going back to yellow cab. At least I can see what I'm being charged and I can use plastic to pay. It's too bad they let a couple of bad seeds ruin some good business. Next time tell people up front how the charge rates work since you don't have a mile keeper in your vehicles.
Hello people just wanted to share my experience with you about my favorite taxi service,i been taking this taxi for 2 years now ,the guys are amazing and the female too,just today i got driven to midway airport and on way driver asked if i would like to enjoy a cup of coffee.with him?i was like yes so we drive to DD and he paid for 2 cups mine and his !!i thought that was nice and on grounds that my taxi was paid for by my employer i was shock that he went outa his way like this,he wasnt lookn for a tip he was pleasing the customer .thats what i call service with a smile.thank you again .
As the president of this company I want to make sure all of our customers are completely satisfied if you have a problem call me and I will take care of it . We do have set rates which you can get up front from the dispatcher when you call and we do have drivers that take credit cards. My name is Denise call and leave a number and I will call you back asap
I was told cab from super 8 Bridgeport to midway would be $23. At 3am - absolutely NO traffic. It cost $36.00. Are they ignorant or dishonest . . . Or both? Will not take again, definitely NOT recommended.
These guys are a great taxi service and I will be using them from now on. Arrived on time with the cleanest taxi I have ever been in. Driver spoke perfect english and was very friendly and professional.
If you live on the northside (edgewater or andersonville) this is the best taxi company as they always show up on time. I take them to the airport every week and have yet to have a no show or late cab.
we use all time for hospital court ball games bar hopin any time u need good dependable cab this is the one buddy .drivers polite and car smelled great
Not bad for a owner operator.hey its a ride from A to B stop complaining people..i called a few times service was okay.