My husband and I recently used Top Fleet for a "night out". We were picked up from our hotel and went to a Blackhawks game and then back to our hotel. I could not have asked for better service! The driver was early, and didn't mind waiting. He was also very friendly, but professional. After the game the driver was right where he said he would be to pick us up. On the way back to the hotel, we were hungry and asked the driver to stop for food. He didn't hesitate to say yes. He took us to Portillo's and waited while we picked up food. He then took us back to the hotel. The driver was professional, knew his way around the city, and his driving was wonderful! Overall, this has been the best experience we have had with a car service. We would definitely use them again and would recommend them.
I have had good and bad experiences with this company. 95% of the time they are on time, courteous and professional...especially the woman who takes the calls....best customer service ever! But I have had problems with them over charging me. There doesn't seem to be a standard and some of the drivers take advantage of you. I'm going back to yellow cab. At least I can see what I'm being charged and I can use plastic to pay. It's too bad they let a couple of bad seeds ruin some good business. Next time tell people up front how the charge rates work since you don't have a mile keeper in your vehicles.
Hello people just wanted to share my experience with you about my favorite taxi service,i been taking this taxi for 2 years now ,the guys are amazing and the female too,just today i got driven to midway airport and on way driver asked if i would like to enjoy a cup of coffee.with him?i was like yes so we drive to DD and he paid for 2 cups mine and his !!i thought that was nice and on grounds that my taxi was paid for by my employer i was shock that he went outa his way like this,he wasnt lookn for a tip he was pleasing the customer .thats what i call service with a smile.thank you again .
I called for an airport trip and within 20 or so minutes the taxi arrived was clean, uncagged and on time ! What more can i ask for . I had good expierience with driver he was polite and smelled like shower fresh lol. He was kinda cute as well ..... Just thought was hard to find taxi in oaklawn but this is no mac cab if you know who iam talking about yukk.. So if you need a good ride to airport call these guys you might pay $3 -5 more but worth it .. Love amy g.
This car service is amazing! They always have not one but many back up plans in case of an emergency... My flight was booked for the 25 of June but I accidentally gave them the wrong info and said it was on the 28. I don't know what I was thinking... but when i checked again on the 24th, I called back and man were they helpful and willing to listen. Has to be my best experience so far with car services. Will recommend to anyone!
This was my first time trying beverly express and i absolutely enjoyed the ride i was tooken to chicago ridge mall and the ride was very relaxing and enjoyable they arrived on time and dropped me off on time the car was a luxury car a new Chrysler the service was excellent and the price was.. very affordable ive already recommended my friends andtheir experience was the same this is a cab service i will be using from now on
GOOD SERVICE. Got to ohare airport on time this morning. vehicle was very clean driver was nice. will call again in the future.
Amazing Service. I use this car service at least 2 times a week and they never cease to surprise me, so when I got a chance to write a review about it, I am not going to let that chance go! Honestly, best service I have used in the Chicago area, they take me anywhere I need to go, airport, various suburbs, everything! Going on another trip tomorrow, excited!
This is an amazing car service. I have used this service many times and I always have good experiences with them. It astounds me how professional the chauffeurs are as well as the people who are in charge of handling the business. Its a great service and they are always on time! Can not wait to use this service again!
This was my first time trying beverly express transportation and i absolutely enjoyed the ride. i was taken to midway airport and the ride was very relaxing and enjoyable. They arrived on time. already told my family and friends to call this company if they need a cab.