This store is worst thier sister and custumer service was really bad they messed up my bridal dress which is cost 1500$ they showed me original piece they said we are gonna customise your dress by your size when is ready that was totally change colour design everything they said this is your order they are not even giving my money back and they are asking me more money to fix that i would never suggest anyone this place bitches working this place they just need fucking money and thats it
First visit was last summer & I was pleased with everything I bought. The service was also very pleasing.
The best african store in Chicago and awesome customer service.alassane is owner and he is very nice person.
It's very very bad experience never go back to her price change according to customer don't waist your money
Terrible customer service. The woman who waited on me today was dismissive & rude. It's a shame because there were a couple of dresses that were exactly what I was looking for.
In my some decade years of shopping at some countless number of stores, I would call this place far worse than any.The sales lady Roopa is extremely rude.How she tries to sell the items is most shocking. If you are a Muslim, she will tell you how bad it is to deal with girls that hail from her country or town and if you are a customer from her religion or city/town, she uses muslims as the bait and told us that they are the worse shoppers and have no manners and the list goes on. If you are buying anything make sure you demand a receipt, if you decide to exchange,she will lie and reduce the rate of the product and argues that 's how much we paid, and you end up selecting something for less than what you paid for that item. She swears lets alone arguing.I will complaint about her to whoever it takes to get her out of there.For all this the store may be good, the owners may be nice.A bad sales person is all it takes to bring down the business
. The owners husband, is rude , disrespectful and downright hostile and degrading and has shown himself to be that way on several occasions over the last 10 years . Tread carefully, lest you become the object of his scorn and disdain. oh yeah and btw , the owners are writing heir own reviews on this page as well as several other sites for reviews ...
Terrible customer service!!! The store manger KAREN and cashier, CYNTHIA were very rude and inconsiderate when I wanted to make a simple exchange. Many items in the store are damaged, torn or worn. I purchased a shirt with deodorant stains because I was pressed for time and it was the only one in my size. I was simply going to wipe the stain clean with a wet cloth before wearing it. Later that day, plans changed and I no longer needed the shirt. I wanted to buy other items that would total much more than the price of the shirt. I NEVER even removed it from the bag. They accused me of not only wearing the item, but also removing the tag and reattaching it!!!??? Seriously??! The manager did not even attempt to hear my side of the story. She dismissed my claims so I did not purchase anything else. I took the original shirt (later I wiped the deodorant stains with no problem). I also took the time to contact their district manager, MEL. DO NOT give this place your business, but if you do, inspect your own merchandise and demand a discount or insist on the cashier or manager to make a note of damages on your receipt.
This place is great. Very affordable dry cleaning and alteration services. I highly recommend this place. I went there to do alteration for my boyfriend's suit and it was done really fast and fitted perfectly.
I am a very skeptical person, but after receiving my dress and a blouse from this tailor, I was very pleased. The job was of good quality and done fast. The Tailor in this store (Nadia) made very unusual details on my dress, which made my dress look unique. I just walked in to this store when I was passing by it after work. I will go back here to do a custom made jacket for holiday parties. Really recommend this place. It looks rather like a small boutique than a regular tailor shop