We are satisfied with the service we have received by Kass Management. Highly recommend to others.
111 E Wacker Dr Ste 1412Chicago, IL 60601
From Business: Since 1949, Chicagoland Community Management, Inc. has been an industry leader in homeowners' and condominium association management in Chicago, IL. Our company's…
I never had any complaints regarding the company, and when I brought up concerns about the building, Kass addressed these concerns quickly and professionally.
A TERRIBLE property management company. Too many stories to tell. But here are the top five in the year and a half I have rented from them on Giddings in Lincoln Square. I’m sure I will have more by the time my lease ends.1. After 3 requests and no response to a rodent infestation in my unit and building. I bought 10 traps and 4 poison dispensaries and put them throughout THE BUILDING and my unit. 2 days later the problem was solved after I killed about 20 mice in traps, not sure how many were poisoned. 2. My refrigerator stopped cooling, I got a confirmed time maintenance would show up to fix and they didn’t show up 2 separate scheduled times. I paid out of pocket for someone else to get it fixed. 3. Smoke alarm going off in an unoccupied unit at 10p, I call emergency maintenance and they will not come until the next day to fix. They didn’t fix til 2 days later.4. Tenant moved out below me, power got shut off to unit in the middle of winter, my apartment couldn’t heat above 55, my kitchen pipes froze, my heating bill was 5 times what it was in a normal winter month and they wouldn’t refund.5. Maintenance scheduler lady is extremely rude, unprofessional and does not pay attention to details like unit number and actual problem described. The actual people who perform the maintenance are nice and end up finding out through direct conversations with myself and other tenants that they were misinformed to the actual problems. I blame alot of these issues on her.
Prairie Shores maintenance department has been great. Thank you again for the incredible and fast work. It is much appreciated.
It’s so disappointing when you repeatedly ask for help and the office is rude. The maintenance man is great!
My credit wasn't the best, but Kass Management believed that I would keep my rent paid and be a great neighbor. It's been nearly a year and I am still here. Thanks for working with me.
Kass Management has been great!! They are extremely professional and always helpful. Thank you!!!!!
I just wanted to thank you again for all of your assistance. I really appreciate how quickly you got everything taken care of yesterday. You really helped make a fairly horrific situation much better. Thank you!!!!
I have rented my beautiful apartment for nine years. I have always found the management to be most helpful. Especially, Oscar Luna at Peak Properties. He is great in helping me with anything I need. I'm looking to living here for many more years.
There isn't a worse choice for a management company in Chicago. The owner and employees lack integirty, work ethic, and will only amplify your problems.