I thought my handmade Turkish carpet was ruined when I discovered dye stains on my hardwood floors. It had been rolled up to protect it from our aged, incontinent cat. She had managed to get on it and urinate, possibly repeatedly and some of the dye had transferred. I don't know how long it had been sitting like that, but it reeked. I took it to K.A.Pridjian & Co. and hoped for the best. Tom P. showed me around, pointing out all the machines and explaining the multistage process to clean delicate carpets. He assured me they would take the utmost care guarding against color bleeding. Another problem was that one end had wool strands which were unraveling (possibly from the vacuum cleaner). They would be able to fix that as well. Just picked up my carpet and am happy to say the smell is gone and the beautiful, vibrant colors remain intact. It was also beautifully mended. Everyone is so friendly and professional there. I highly recommend their service. Tom P. definitely values his clients!
These guys are FANTASTIC!!! They provided me with superior, emergency service and didn't make me break the bank for payment. They came out and cleaned some furniture that I had purchased used which had pet hair, pet stains and pet smells. Now I love pets but everyone in our house is allergic to pet dander. I did not notice the hair and stains until I had the items on the truck. I did not want to even put the items inside the house before having them cleaned and deoderized. Also I was in a rented truck that had to be returned the same day. I called the company from their yp.com ad and explained the situation. The gentleman on the phone was very professional and understanding. They made the appointment. Showed up on time and cleaned that furniture so well, you would think it was new! No hair, no smells, and no spots. Thanks guys for a super job and feel free to use me as a referrence any time.
This carpet cleaning company used great non toxic products, that pulled up stains and spots that i thought would never come out. I have bad allergies and was concerned and the smell was fresh and clean with no reaction to my allergies. Carpets dried in about 3 hours because of all the stain removal. We had pet stains too, they removed them at a cost but my carpets were saved. Thank you Chem Dry Windy City
These guys are great. Tom the owner started here when he was just a kid. His grandfather and uncle started the company. They take pride in what they do and I always know that my area rugs are in great hands. Nobody else can accommedate me and my rugs like them. They also have the largest selection in Karastan carpets that I've seen. Thanks Tom and Sydney for always prividing top notch service.
If you have had any water challenges, don't hesitate to use these guys. Truly. Servpro deserves more than a five star rating. From the moment I called about a flooding issue to the day the job was finished, everyone was highly professional, helpful and courteous. Way to go Servpro of Evergreen Park/South Chicago!
When mold was affecting my child's health, we had to do something. I used all my savings to get the job done the right away. Servpro of Evergreen Park/South Chicago used every penny in the most efficient and effective way possible. We were very happy with their work!
Without SERVPRO, my clothing factory would have been lost for good after that fire. They were able to repair and clean up all the damages, and salvage quite a bit of goods that I thought were a loss. I owe my business being able to reopen to your professional team!
The rain caused water damage in several of our rental units. Being prepared with an Emergency Ready Profile was extremely helpful and time saving to say the least. We are pleased with the results and have SERVPRO on speed dial for the future.
Servpro has been a life saver to me and my family, they really came though for me when a small kitchen fire broke out in the house. We were devasted and had no idea what to do , until they came out and made our home a happy one again.
Its not a good feeling having a diseaster in your home , but it is good to know if it happens you can call a relaible company like Servpro to make it all better.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.