Wyndham Grand Chicago RiverfrontAdd to Favorites
71 E Wacker DrChicago, IL 60601Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
Property Location With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, steps from Vietnam Veterans Memorial and minutes from Chicago Theatre. This 4-star hotel is close to Millennium Park and Art Institute of Chicago.
Rooms Make yourself at home in one of the 334 individually furnished guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with down comforters. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Amenities Pamper yourself with onsite massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Dining Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily from 6:30 AM to 11 AM for a fee.
Business, Other Amenities Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 16000 square feet (1486 square meters), including meeting rooms.
Check-In Time: 3 PM
Check-Out Time: noon
Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Fitness facilities, Safe-deposit box at front desk, Porter/bellhop, Bar/lounge, Area shuttle (surcharge), Computer station, 24-hour business center, 24-hour front desk, Restaurant, Spa services on site, ATM/banking, Meeting rooms, Limo or Town Car service available, Concierge services, Wedding services, Tours/ticket assistance, Luggage storage, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, iPod docking station, Private bathroom, Phone, Hair dryer, Air conditioning, Plasma TV, Refrigerator, Blackout drapes/curtains, Hypo-allergenic bedding available, Microwave (on request), Pillowtop mattress, Iron/ironing board, Free local calls, Satellite TV service, Desk, Connecting/adjoining rooms available, Shower only, Cribs/infant beds available, Individually furnished, Coffee/tea maker, Down comforter, Premium TV channels, In-room safe
05/25/2011Provided by Citysearch -
I have stayed at some of the finest hotels in the world, the service at Hotel 71 is by far the best I have ever experienced. They go way beyond the norm to make you feel at home. After a very bad traveling day, and showing up very tired and angry, they had a smile on my face as soon as I got to the front desk. It was pretty much...don't worry, your at hotel 71 now...and the rest of my stay was the same way. The bar was nice with a very friendly staff. The food was not great and a bit over priced even for Chicago loop but I still gave 5 stars for service. I can go a couple doors down for great italian food. Hotel 71 will always be my choice in Chicago!
10/24/2008Provided by Citysearch -
unreal.....read all of bling76's reviews...""my sports car"" ""rude service"" ""limo driver told me i don't act like a lady"" ""my boyfriend this & that"" good grief
""i don't eat meat"" too bad for boyfriend
"" gaudy american ""this & that....go vote for barry obama
07/19/2007Provided by Citysearch -
I've read endless bad reviews on this hotel and I can understand some of what was said but I think that they're just too picky! I've stayed a week and i've not received exceptional service--there was nothing that I needed. Ice on the 38th floor--who cares--someone left our ice bucket filled every day! Beautiful view!!!! We were automatically upgraded to superior riverview--i recommend it! There is street noise, but it's white noise--it never kept us awake. We're in the middle of everything--easy to catch buses, subways, taxis, etc. Shopping, Navy Pier, parks and much more within walking distance. Furniture simple lines, lighting--good, bathroom--2 sinks seperate from shower, deep tub and toilet. Bath and Body toiletries in room. Stereo and large flat screen tv in room. Someone said something about the closet in the bathroom, but it wasn't in our room. We had to walk out of elevators a few times that didn't seem to work, but there was always another waiting. Rooms were clean and the beds were made attractively each day. There was not a mini bar in our room if that's important to you. Corner Cafe is seconds away and there is a coffee maker in the room. There are numerous restaurants within walking distance--we recommend Giordianos Pizza--get the stuffed pizza and the chopped salad. Remember to weigh what you expect against what you expect to pay. This was a good 3.5 star hotel. No restaurant, but they did have room service ( I don't normally eat it the hotel as there are so many choices in the city!) I would recommend this hotel.
06/22/2007Provided by Citysearch -
I had a horrible experience at this hotel from lost reservations (yes more than 1) when I confirmed everything with the manager about 3 hours previous to arriving. This is after I spent thousands of dollars on a meeting there...the penthouse was disgusting...the only good thing about the penthouse to have a meeting in is the view. The hotel as a whole has a kind of dirty feeling to it...which is kind of gross. The service of the front desk people is a lack of service. Just as an FYI if you plan to park there the parking is not like a good hotel where it is added to your bill...you pay all your nights up front. to the parking service next door. It was awful!!!
06/09/2007Provided by Citysearch -
You would probably think you are playing a part in a horror movie as soon as you check into this hotel.Confused management,understaffed,thin walls,horrific lobby decor,Non-functioning elevators, (l got stuck in it once)no restaurant, no minibars in the rooms,no vending machines either.l overheard the staff saying that since the new General manager started in Nov 07,at least 10-12 people have left out of disgust,he apparently has some racist-related demons to deal with as well as some education on hotel management.Disgusting hotel.
05/29/2007Provided by Citysearch -
Very trendy lobby, located right in the center of it all, you actually feel good walking into this hotel, if that sounds weird. There's a nice bakery just steps away, grocery stores, Morton's around the block, Billy Goat across the street, can it get any better?
04/07/2007Provided by Citysearch -
Good: Location, room size
Bad: Everything else. The walls are so thin that we could not sleep all night. The movie channel didnt work. No conceirge. We never stay in the same Chicaog hotel twice. There are too many to try to select this one. Pay more money and get something you can be happy with. This was a waste.
08/02/2006Provided by Citysearch -
My family had a great experience at Hotel 71. I notice that others have been critical of service here, however we experienced helpful, friendly and overall excellent service during our short visit. We were allowed to check in early and got a free upgrade without even asking. Views are wonderful, and its nice to see such creativity in hotel decor. Yes renovations are ongoing, and that may present problems, but we had a great time.
And the best part: the rates were very reasonable for the center of downtown Chicago!
07/22/2006Provided by Citysearch -
THIS IS THE WORST PLACE I HAVE EVER STAYED AT IN MY LIFE AND I HAVE STAYED HERE ALOT. THE DOOR MAN IS SO RUDE AND DOESN'T HELP BRING OUR BAGS TO THE CAR ESPECIALLY SINCE THERE WAS NOBODY TO HELP WITH OUR BAGS WHEN WE ARRIVED AT THE HOTEL. STAFF WAS RUDE AND THE NOISE LEVEL WAS SO HIGH I COULD NOT EVEN SLEEP. THE BATHROOM WAS GROWING MOLD! DISGUSTING! DON WASTE YOUR MONEY HERE YOU WILL ONLYU LEAVE WITH A MIGRANE.
07/19/2006Provided by Citysearch -
I can't say enough bad things about this hotel, but first, two caveats: 1) I was there with a large group--approx. 100 people--and, 2) the hotel was renovating some of its floors. Still, from beginning to end, everything about Hotel 71 (with the exception of our room's view out over the river) was a disaster. The guy who ""greeted"" us at the kerb was rude when helping us out of the cab and when helping us back in at the end of our stay. The perfect bookend. (Note to mgmt., fire Kareem). When we entered the lobby it was total bedlam. Most of the rooms weren't ready and their bag-check room wasn't big enough to take our bags. Even at 4pm that afternoon many of the rooms still weren't ready. I don't know if the elevators were part of the renovations, but every time I rode an elevator at Hotel 71 I had to wait 5 minutes. (The morning of the second day they claimed to have repaired the elevator problem, but there was no improvement.)
Our room was relatively comfortable, and I think my mattress would have been fine had there not been a large dead spot along one side. The bathroom I suspect was in mid-renovation: our bathtub was chipped, paint was peeling down from the ceiling, the water pressure was weak, and the temperature barely more than tepid.
My expenses were paid for this trip, so I don't know Hotel 71's rates, but I definitely would not pay urban hotel rates to repeat the experience.
10/27/2004Provided by Citysearch -
My families stay at Hotel 71 was very pleasant from the welcome of the doorman to the convinence of the front desk staff letting us keep our luggage secured after check out time so we could go shopping downtown. I highly recommend staying at this Hotel. We plan to stay there again in the future.
08/13/2004Provided by Citysearch -
Not enough staff to accomodate this high rise hotel as there were inconviences during our 1night stay in Chicago. The location is superb though, around the corner from the famed Michigan Ave. Unless service and staff improvements are made, I would not recommend this hotel.
06/16/2004Provided by Citysearch -
This hotel does a lot of the basic services well, but is not equipped to handle large volumes of people. I have stayed there on two separate occasions, and both times the hotel was fairly crowded. The four elevators simply are NOT adequate for that many guests. There aren't enough lobby staff or bell men, either. There was some difficulty with plumbing in our room this year, which was fixed in a reasonable amount of time.
12/29/2003Provided by Citysearch -
We had a great weekend at the Hotel 71. We got switched to a wonderful suite that had a view of the riverfront and a quiet room on the back as well. Free highspeed internet hookup made it great for getting some work done, too. They also had a well-equiped business office that helped me survive a lost package of documents I needed for a meeting. The only downside was that they were renovating their hotel bar and restaurant. Can't wait to return and check out the finished product!
11/29/2003Provided by Citysearch -
This is the best place I have stayed in Chicago for the price. The size of the rooms is great and they have a comfortable feel to their design. The views are great too. Especially along the river side.
Free high speed internet access is a huge plus as well.
10/02/2003Provided by Citysearch -
I stayed @ 71 last year and I agree, the restaurant and bar area could use some work. I was pleasantly surprised when I returned last month to see the renovations taking place. I'm not sure when the new bar and restaurant area will be finished, but it looked like a vast improvement.
04/11/2003Provided by Citysearch -
The hyped up modern decor is over rated. The rooms are large but dated in the 70's. The lobby is nice and that's about it. The building feels extremely old and is very drafty. The elevators is also very drafty and seems to sway a bit too. The hotel also have swing out windows which is unusal for a tall high rise building. They don't have the most comfortable bed, but they do have nice ~h2o+ amenities and free internet-access though.
02/17/2003Provided by Citysearch -
If you're looking for a swank, modern Chicago hotel which it seems 71 is marketing to, there are better options... by far, in the same price range. The restaurant and bar at 71 are very marginal. The bar has no 'look'. It's a bar in a room. It looked like it had been there for a long long time with no updates. The lobby is nice though. The rooms have nice views.
W Hotels (either of them), Sutton Place, and Sofitel all have incredible lobby's, bars and restaurants, and the rooms are great as well.