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Hours
Mon-Fri 7am-9pm Sat and Sun Pick-up & Drop-off 8-10am or 4-6pm
Extra Phones

Phone: (312) 258-1700

Payment method
check
Neighborhoods
West Side, West Town, Fulton Market
AKA

Urban Out Sitters, Inc.

Categories
Pet Boarding & Kennels, Pet Sitting & Exercising Services, Pet Services, Pet Stores

COUPONS & DEALS

No coupons available

Reviews

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JAM26

05/06/2012

Provided by Citysearch - 
Overall
Stay Away!!! Do NOT leave your pet with guys!!!

These guys should have their license revoked!! Stay away and if I could give them 0- 1/2 star I would!!! They advertise that Oprah likes this place - She got it wrong - VERY wrong!! After about a YEAR of doggie day camp, we are looking into filing criminal charges.
Just the other day, our once playful, healthy puppy got DUMPED in our condo, barely able to walk, lethargic, smelling of VOMIT and their beautiful coat caked with dried vomit. It was our very first HOT 2012 spring day, and our dog arrived home 2 hrs + from the typical time they normally get home - bounding in and happy to see us. We immediately tried to phone the owner and some front desk person was evasive and did not know much. It took 18 hours for the owner to call back and he stated could not reach / find the driver, that our dog was loaded into the van at 4 pm that day - in DIRECT conflict with the front desk person said; AND took NO responsibility nor showed any compassion.
We took her to the vet and a few hundred dollars later, she is still not eating.
5 days later - NOTHING!!!! IF YOU LOVE (or just like your pet) STAY AWAY!!! Without knowing what happened or what the dog was exposed to - our vet is trying everything.
Urban outsitters uses BLEACH to mop floors. Their staff changes frequenty even daily. They advertise cage free boarding - This is ABSOLUTELY WRONG!!!
CLOSE YOUR DOORS!!!!!

Lisa Dangelo

03/29/2012

Provided by Citysearch - 
Overall
Great Place in

I bring my dog here regularly the customer service is great and our dog seems to love coming here.

Highly recommended.

andre.day62

10/19/2011

Overall
The only place I would bring S...

The only place I would bring Stuffy to. They treat him so nice and everyone is also very friendly to me as well. Thank you!

mayredd

10/17/2011

Provided by Citysearch - 
Overall
Love This Place!

I feel comfortable leaving my dogs here to board. I know they will be safe and taken care of. I enjoy hearing about their story and how employees took time to visit with my animals to make them feel more comfortable.

trickyjane

10/14/2011

Overall
Very friendly staff and a grea...

Very friendly staff and a great atmosphere for Oliver! He loves going to Urban Out sitters and I recommend them to absolutely everyone!

kierabing

10/13/2011

Overall
We love Urban Out Sitters! I k...

We love Urban Out Sitters! I know Snickers is taken care of day in and day out when she's here (which is often).

jaypjr

09/29/2011

Overall
Nothing but great things to sa...

Nothing but great things to say about this place. Never have any complaints, the staff is always so nice and professional. Thank you, Bella loves it here.

alwayslate_ted

09/28/2011

Overall
Caring people who always seem ...

Caring people who always seem to brighten my day as well as Spike! He loves this place. Thank you

Overall
Friendly people and atmosphere...

Friendly people and atmosphere that makes sam go nuts! He absolutely loves coming here and I have to drag him back home! Thanks

Overall
Jr is in love with this place....

Jr is in love with this place. Truly his home away from home! I will be sure to tell my pet friends how great they are!

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