United States Postal Service
4601 S Cottage Grove Ave, Chicago, IL 60653
Phone: (773) 924-6658
Fax: (773) 924-7948
Zero star! Worst workers in the world! I went there yesterday, there was a long queue with no staff in sight to attend to us. We could hear the staff talking and laughing somewhere. I left, like others after waiting for 30 minutes. This situation has been going on for years, No one cares!.
It saddens me that I've been dealing with this awful service for over 4 years! I dread having to have missed a package. The procedure is nothing less than amazing. I call for over a hour straight (just hitting send over and over) to listen to the phone ring. I may get someone to answer (on a good day) just to be given basic, brief and short answers to where my package may (or may not be). Then to go there and wait in line for upto a hour (once it was a hour 10). It brings tears to my eyes to know that the staff treat the customers like discarded trash! Remember I mentioned only if I miss a delivery because u can NOT pay me to go there for any other service. When I need to use the postal service 40th & Halsted is THE place to go! Yes it's still African Amercan workers but they're pleasant and they treat you with the utmost respect. It's a delight to just pull up to the office after moving this way and dealing with the workers on 46th St. turning the key on my mailbox to see one of those notices is a heart sink.
This is the worst post office you can ever be in. Everything about this post office is ghetto. The customer service is very poor and you can wait for more than 1hr on the line without getting what you really need. If you need to make any transaction from this post office please think twice before wasting your precious time. I have called the usps head office several times to complain because this is the only post office close to me. Now i am thinking of changing my service and postal delivery to another post office in other area.