The Willows Hotel
555 W Surf St, Chicago, IL 60657
Secure online booking with Expedia Affliate Network Call 866-761-3335 to book by phone
The room rates listed are double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Property Location This boutique hotel is within close proximity of Kingston Mines and Apollo Theater Chicago. With a stay at The Willows Hotel in Chicago (Lakeview), you'll be convenient to Saint Joseph Hospital and Wrigley Field.
Rooms Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a fireplace in the lobby.
Dining A complimentary continental breakfast is served daily.
Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Price Range : Average
Check-In Time: 3 PM
Check-Out Time: 11 AM
Property Amenities: 24-hour front desk, Elevator/lift, Free breakfast, Concierge services, Safe-deposit box at front desk, Fireplace in lobby, Laundry facilities, Dry cleaning/laundry service, Luggage storage
Room Amenities: Daily housekeeping, Iron/ironing board, Shower/tub combination, Hair dryer, Cable TV service, Air conditioning, Desk, Refrigerator, Blackout drapes/curtains, Partially open bathroom, Minibar, Bathrobes, Flat-panel TV, In-room safe
08/13/2009Provided by Citysearch -
Most of the staff is friendly but the balding guy working on 08/09/09 was not suppose to work in hospitality business. Another employee was swearing on his phone. The hotel had very small rooms and a motel 6 feeling. I was expecting a cozy, nice hotel but this place wasn't it. We can get much better rooms for this price
09/04/2005Provided by Citysearch -
We stayed at this hotel on a very hot weekend in July. The air conditioner was completely inadequate. The room was miniscule and had nothing to recommend it. The staff was polite and helpful, but overall, this hotel is highly over-rated. We paid a pretty reasonable rate the time we stayed, but we're back in town for Labor Day and the lowest rate was $385 -- incredibly overpriced!!
01/05/2005Provided by Citysearch -
My husband and I were in Chicago for a pretty stressful surgery (at St. Joseph's) so based upon the hospital's recommendation we chose to stay at the Willows. I have to say; it was probably the most relaxing thing about the entire visit to Chicago. The staff went above and beyond to make sure we had everything we needed, not to mention that the room was beautiful! We will definitely stay at the Willows again.
09/15/2003Provided by Citysearch -
Room tiny. Very tiny! Walking around the bed at night dangerous. Bed OK. Bathroom laid out by a lunatic. New computer system takes 10 minutes to check you out. Room air conditioner in the window, behind the room darkening drapes, which means that the air between the window and the drapes hits minus 40 degrees, but the room itself swelters...unless you want to open the room darkening drapes and be able to read by the street lighting filtering through the venetian blinds. Lobby nice but small.
07/22/2003Provided by Citysearch -
This was a beautiful hotel, a nice departure from the chain hotels. The staff was very friendly and helpful, rooms were quaint and comfortable, but the air conditioning was not sufficient for the room size. I stayed over a weekend in June and had to go across the street to buy a fan to sleep comfortably. I would absolutely stay here again and recommend it to friends, but just not during the summer months.
07/08/2002Provided by Citysearch -
The area was perfect, walking distance to everything however incorrect information was given. Being our 1st night out since the birth of our son , we went out for theatre and dinner and a night out, however dinner reservations made by the hotel were not what we wanted, we had to take a cab from theatre to dinner (per hotel) to find that we were only a block away - so there was confusion, not getting the dinner we wanted. THe hotel did, in their defense credit us on our bill for the confusion, but it still didn't change our one night out was a little messed up. No lounge but our room was beautiful, although the air conditioning wasn't great. All in all, a night out is a night out, but it could have been better. No - I wouldn't stay there again or recommend to friends.
06/08/2002Provided by Citysearch -
I stayed at the Willows and was just blown away. I don't think very many people know about this location and that these type of hotels even exist anymore. The feel of the Hotel is a very HOMElike feeling. More relaxing and enjoyable than a chain hotel. The staff was wonderful, especially the young gentleman who checked me in, Gregg. He was always willing to help me with anything I needed including reservations at restaurants. He even helped me get tickets to the Oprah show (when I tried they said it was sold out, he got me the tickets somehow!!THANKS again) The rooms were very clean and affordable. Overall a lovely place to stay.