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The Westin Chicago River North

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(7 Reviews)

320 N Dearborn St, Chicago, IL 60654

(312) 744-1900

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General Info
Located in the heart of Chicago's theater district just steps from the Magnificent Mile and Millennium Park, we offer easy access to the many allures of the Second City-from world-class restaurants to museums, art galleries, and upscale boutiques.Chicago's status as a destination for food and business is mirrored inside our hotel, where you'll find 30,000 square feet of meeting space-including an outdoor venue and two ballrooms-as well as our legendary Kamehachi Sushi Bar, a local favorite.Our 429 guest rooms come with captivating views of the city or river, the iconic Heavenly® Bed, Heavenly® Bath, and High Speed Internet Access. Stay fit in a WestinWORKOUT® Room, or upgrade for exclusive Westin Executive Club Room privileges.

Regular Hours


  • Features:
    • Non Smoking Facility
  • Property Amenities:
    • 24-hour Front Desk
    • Elevator
    • Business Center
    • Laundry Facilities
  • Room Amenities:
    • Refrigerator (on request)
    • Cribs/Infant Beds Available
    • Coffee/Tea Maker
Payment method
amex, master card, visa, cash, diners club
With a stay at The Westin Chicago River North, you'll be centrally located in Chicago, steps from House of Blues Chicago and minutes from Vietnam Veterans Memorial. This 4.5-star hotel is close to Millennium Park and Art Institute of Chicago.
Central Chicago, Near North Side
English, Spanish
Hotels, Meeting & Event Planning Services, Convention Services & Facilities
Other Information

Parking: Valet

Wi-Fi: Paid

Check-In Time: 4 PM

Check-Out Time: noon

Property Amenities: Multilingual staff, Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Sauna, Safe-deposit box at front desk, Garden, Porter/bellhop, Business center, Computer station, 24-hour front desk, Spa services on site, ATM/banking, Meeting rooms, Limo or Town Car service available, Concierge services, Gift shops or newsstand, Wedding services, 24-hour fitness facilities, Tours/ticket assistance, Luggage storage, Dry cleaning/laundry service, Spa treatment room(s)

Room Amenities: Daily housekeeping, Phone, Hair dryer, Pay movies, Premium bedding, Air conditioning, Refrigerator, Blackout drapes/curtains, Hypo-allergenic bedding available, Bathrobes, In-room massage available, Turndown service, Pillow menu, Pillowtop mattress, Iron/ironing board, Cable TV service, Desk, Connecting/adjoining rooms available, LED TV, In-room safe (laptop compatible), Coffee/tea maker, Down comforter, Premium TV channels


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Provided by Citysearch - 
Great Hotel, great for business trips

Great hotel, with TONS of amenities. I've stayed there several times when I'm traveling to Chicago, and I'd stay there again in a heartbeat!



A Westin not like the rest!!

I stayed at the Westin in Chicago this weekend 3/28/9. I have stayed at Westins elsewhere and enjoyed great service and accommodations. Unfortunately I didn't receive the same quality service in Chicago. We made reservations a month in advance and when we showed up at check in time our rooms weren't ready. They kept telling us they would be ready in fifteen minutes and the whole ordeal ended up taking two and a half hours just to clean two rooms. The whole time we waited in the lobby we watched other groups check in with no wait. When talking with the manager on duty to try to receive compensation for the poor service they acted insulted. When the rooms were finally clean the manager gave us our keys with a snotty attitude and didn't apologize or thank us for waiting. I was blown away by the treatment we received at such a well known high class hotel. We nearly ended up leaving for another hotel. I've never got treated this poorly at cheap hotels let alone at a hotel room that was over $250. Apparently you have to look like a rich person to be treated right. If you don't look fit the rich image you won't be treated like you matter to them. There is a Hampton accross the street save a hundred bucks and get a hotel that treats customers right.



Provided by Citysearch - 
Its all about the bed

This hotel was very very was extremely clean which i am notorious for being picky about and i loved it! THe staff was extremely friendly and curtious. The rooms were very roomy and the king size bed was unbelievably comfartable. I had a wonderful nights sleep. The sheets were goose down which was nice...starbux coffee to go ready for you in the morning in your room...a beautiful spa like tub to relax in...a great bar and lovely setting... The dessert menu was wonderful....loved it all. the price was extremely fair......your in the middle of downtown near everything and great to go to the house of blues which is right next door....



Provided by Citysearch - 
One of the Best!

I have lived in many hotels in Chicago before. Westin is one of the best hotel I have ever stayed. The bed and the shower are simply the best in town.



Provided by Citysearch - 
Inexpensive Elegance

My wife and I were looking for a place to stay in Chicago that didn't drain our budget, but provided a bit of class. Unlike some of the other comments provided here, our stay was VERY NICE. I booked online and when we arrived early, got booked into an upgrade and then had our car valet parked and luggage stored so we could go enjoy the city. The lobby/bar area was also very spacious to kick back and have a drink at. The room was very nice, and the ""Heavenly Bed and Bath"", were heavenly. If you're looking to pinch a couple of pennies and still stay at a nice place, it's a great spot.



Provided by Citysearch - 
Pure Joy!

The best hotel I've stayed in for years! The staff, from door to room, exudes happiness. I felt pampered and among friends. My ""wake up"" call was incredible. I am so use to electronic wake-ups that it was amazing to be awakened by a cheerful, friendly greeting from a wonderful woman who must love her job. It made my day!!



Provided by Citysearch - 

What a star! The beds and new showers cant be beat! No wonder they call them ""Heavenly!"" Fun area in River North - if you are in for business it is on the north side of the loop and the river north is fun with restaurants and nightlife. Two blocks to Michigan Ave. Rooms awesome - big,, cool decor, easy to work, views!

I work as a consultant and stay there 4 nights a week at least three times a month - and everyone remembers me!

Get upgraded to a suite if you are a member of Starwood Preferred Guest - romantic weekend, book the Celebrity Suite and bring your bubble bath : )

Cool new sushi bar opening up that I cant wait to try. This is my home in Chicago!