Smiles By Design
180 N La Salle St Lbby 101, Chicago, IL 60601
Smiles By Design has not yet specified accepted insurance plans.
Sub-Specialty: Primary Dental Care
Additional Specialties: Cosmetic Dentistry
Specialties: Cosmetic Dentistry
By Appointment Only: Yes
Services: Dentists, Tooth Veneers, Tooth Whitening
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12/04/2011Provided by Citysearch -
It is clean. They are super friendly, and you can easily think you're getting good service but....
I left my lifelong dentist because I live far from him and Smiles By Design is close. I made an appointment for a general cleaning, only to be told that I needed deep cleaning because my teeth and gums were in terrible condition. When I mentioned my lifelong dentist visits and good brushing habits, Dr. J said that the problems she saw in my mouth are the cause for most dental lawsuits, because so many dentist fail to diagnose the problem in time. Her professional opinion was that I needed a deep cleaning. A deep cleaning would take several visits AND it would cost $1,100. She suggested also, that I buy a Waterpick so that I could properly clean my teeth at home. Finally, because she said I grind my teeth, she suggested I should get a night guard from them. Its cost would be $500.00.
I sought a second opinion immediately.
I took my x-rays and chart from SBD to Dr. Second Opinion. Dr. SO was unaware that I was seeking a second opinion. Despite being given the x-rays that were given to me by SBD Dr. SO ordered more x-rays, (no charge to me) because he said the ones from SBD were inadequate. He did the exam, and before telling me the results I explained why I was there and gave him my chart from SBD. The chart indicated that I had pockets ranging from 1-6. Of great concern were those ranging 4-6. He then re-examined me to see ""if he missed anything"". He explained that my SBD chart showed that I had advanced periodontal disease and at best, my teeth should be loose and at worse, they should be falling out.
The Second Opinion... My teeth are fine, I have no periodontal disease, no pockets requiring treatment, healthy gums, no deep cleaning needed, no teeth grinding, no night guard needed. Dr. SO said he “would have loved to have me pay him a few grand to fix the problems SBD said I had,” but he “would have to make things up and then commit insurance fraud to get paid”.
CORRECTION: In an earlier review, I indicated that SBD sells Waterpicks, I have since been told they do not. Further, I indicated that the fee for the deep cleaning was $1800. I have since been told that $1800 was the fee if I elected all recommended services. I believe that is correct and the breakdown of the fee was a misunderstanding. Also, I never saw Dr. Perlin. Finally, to clear any misunderstanding, I was paying for services, not my insurance.