401 N Wabash Ave, Chicago, IL 60611
Sixteen - Trump Hotel Chicago
Bike Parking: No
Wheelchair Accessible: Yes
Takes Reservations: Yes
Outdoor Seating: Yes
06/23/2009Provided by Citysearch -
After reading in several articles that the Terrace at Sixteen was having a soft opening on Monday June 22 (the Grand being on Thursday, June 25), I decided this would be a great start to the evening I planned for my boyfriends birthday. I called around noon on Monday to confirm that the terrace would be open and was told that it would open at 4 pm. Perfect.
We get there, see people all over but the hostess (who spends a lot of time on the phone - I go there at least once a week and she's always on the phone) tells us that the terrace isn't open. We see people out there sitting and drinking. Then she changes her story to say that it's open for friends and family only. Then she says she'll make a call and see what she can do. We wait and wait. A big, tall man finally comes up and sharply snaps that the terrace is not open, may not ever open and they have people at City Hall ""right now"" trying to secure a license so that they can open. Obviously, somebody was lying. The hostess looked very embarrassed and of course, got back on the phone.
Since we were also told that we could not sit in the lounge, we left but not before I used the restroom. I have seen gas station restrooms that looked cleaner than this one. There were 4 stalls, one door was closed and two stalls had unflushed contents in the toilets. I felt sick to my stomach. I took pictures with my phone (which I thought about then decided not to post here) and immediately left. I planned to show and tell the hostess what I had witnessed but - you guessed it, she was on the phone.
Bottom line, between the lies, the rudeness and the filth, I will never step foot in a Trump property ever again.
03/15/2009Provided by Citysearch -
If I could give zero stars, I would do it. I know food and this is by far the worst and most expensive place that I have ever dined at. My wife and I had the 5 course tasting menu. Not one course was good, as you would expect at $100,- per person. And watch out for the wine prices. This place is a complete rip off. There are many other places in Chicago to get a great meal. This is not one of them!!!!!!!!!!!!!