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Business Description
Welcome to your local Sears Auto Center in Chicago, IL. We have all the essentials whether it’s automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 600 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com. At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axles checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.
Hours

Regular Hours

Brands
BFGoodrich, Bosch, Continental, Cooper, Craftsman, DieHard, Dunlop, Falken, Hankook, Hunter, Michelin, Monroe, Omni, RoadHandler, WeatherHandler
Payment method
amex, cash, discover, financing available, master card, visa
Location
Ford City West
Neighborhood
Ford City
Categories
Automobile Parts & Supplies, Auto Repair & Service, Auto Oil & Lube, Tire Dealers
Other Information

Specialties: Fuel Pumps Service And Installation, Diagnostics, Oxygen Sensors Service And Repair, Exhaust Service, Water Pump Service And Replacement, Radiator Service And Repair, Spark Plugs And Other Ignition Service, Valve Cover Gasket Service

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07/19/2009

Overall
Incompetent with Attitude

I went in for tires and was told it would take two hours. It took three and a half. During installation, two parts of my car were broken. One part was replaced that day, the other they had to order. After receiving the call that the part was in, I went to have the part replaced but the mechanics hadn't come in to work yet. I returned the next Saturday and had to wait for a half hour while the manager (!) walked around, finished the order ahead of me, sent a text message(!) and went on his break. Luckily, an employee with a brain saw this going on as she walked in to start her shift. She punched in and took great care of me.

So if you choose to go, the women who work in the morning will do their job and everyone else will treat you like a dirty, smelly sock. And the mechanics will break your car (whenever they show up to work).

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