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Phone: (773) 281-7576

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European Walk Shopping Ctr
Lake View East, North Side, Lakeview
Sushi Bars, Chinese Restaurants, Asian Restaurants, Take Out Restaurants, Japanese Restaurants, Restaurants
Other Information

Cuisines: Japanese, Asian, Take Out, Sushi, Chinese

Price Range : Average

Good For Groups: Yes


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Provided by Citysearch - 
Great Food

I've been going to Ping Pong since they opened, the food is very good. I've never had a bad meal. I recently moved back into town and I have to say that although the place is larger and the decor has changed, the food is still very good and very fresh. There are a lot of bad reviews on here about the service, I've always found the service to be good. Even when I do carry out the staff is friendly so I'm guessing the people who have experienced poor service may have been unruly. I see the owner walking around the area from time, I need to stop him and say good job!



Provided by Citysearch - 
so disappointed!

Although Ping Pong has had its ups and downs ...the quality of the food was never an issue until tonight! My partner and I ordered dishes that we have had numerous times. What we ended up being served served was inedible chicken parts that were rolled up into what appeared to be be chicken meatballs. We have always been a fan of what we thought to be a lighter healthier take on asian cuisine......Evidently this has gone out the door.
We saw the owner and decided to approach him since we were very surprised by our bad food and he said he had just got back from China where this was the way these dishes were prepared . No Im sorry ...No money back...
So $48 later we left hungry ...angry... and disappointed that we have lost our favorite chinese food

john cuomo


Provided by Citysearch - 
very very rude manager

The food would be good if they used less sugar. The manager is really rude and mean. Many of my friends have avoided the restaurants because the manager talks to customers in a condescending and insulting manner.



Provided by Citysearch - 
Great food, horrible service

I've been to Ping Pong three times now with friends, and enjoyed the food every time, but each time the service was awful. The wait staff each time were hanging out in the back chatting, fluffing their hair, and trying to look ""cool"" in spite of people staring and waving at them from the tables. Each time when we finally got our food, our server disappeared for the rest of the visit. To get additional drinks or items we had to walk up to the bar or host to request them. My suggestion is to dump the ""pretty boy/girl trendy 20's"" servers and put some friendly attentive people on the floor. I'd rather be served by a competent server than someone that's trying to play ""the scene"".

That being said, if you can put up with the ""bimbo"" quotient, the food is excellent and interesting.



Provided by Citysearch - 
Shady business

The restaurant cancelled our order because they siad we were outside their delivery zone. We are clearly in their delivery zone. The manager was rude and hung up on me. Not a place where customer service is a priority. Eat there at own risk.



Provided by Citysearch - 
All show, no go.

They use sugar in the Hot & Sour Soup, Tuna Appetizer, Cucumber Salad! I'm sure of this. It's not tasty at all. Their Pod Thai was mediocre; Bulgogi only so-so. They offer absurd chocolate Fortune Cookies. There is nothing authentic at this place. It's all show, no go.



Provided by Citysearch - 
nothing to get excited about

the food was okay, i can think of other good asian restaurants in chicago. i do not think i will come back.



Provided by Citysearch - 
Worst Delivery Service.

The food was great, but service and delivery brings a cast upon this restaurant. It took them nearly two hours for them to deliver my food when I was only about four blocks away. I have taken for my friends there to eat and they love the place, but the service is awful. It seems they think high and mighty of themselves losing the definition of providing""customer service"". I would not recommend. Just cross the street and go to Joy's Noodle they are as good as Ping Pong.



Provided by Citysearch - 
Out of Food on a Tuesday night?

I've ordered from pingpong before and enjoyed their food, but I have a big problem with the recent service I received when trying to place a late take-out order. According to all the information I've seen (including here on CitySearch), they are open until midnight. I called at 10:45pm on a weeknight to place a carry out order and was initially told they were closed. When I mentioned that I thought that they were open until midnight, there was a bit of a pause by the order-taker and then he said they were ""out of food"" for the evening. If you're trying to avoid orders to close early, then just tell the truth instead of making up a ludicrous excuse.



Provided by Citysearch - 
Totally recommended!

Fabulous food! Interesting and varied menu. Definitely a great spot for a nice evening when you can sit outside and enjoy a bottle of wine (its BYOB, even better!). The restaurant is really small so there can be a wait, but its worth it. My friend and I absolutely loved the restaurant!

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