Lucas Tire & Auto Care
3501 N Western Ave, Chicago, IL 60618
Fax: (773) 528-3816
Lucas Tire Auto Care Centers
I love the people at Lucas Tire. I've been taking my car here for service for over 5 years and will continue to do so. They provide fair and excellent service, with extremely competitive pricing. I always recommend Lucas Tire & Autocare to friends and family in the city of Chicago.
I have been going to Lucas for the last 2 years and I have had nothing but smiles and happiness. I bring not only my own car, but my fathers, mothers, aunts, brothers, and friends cars to here and they have nothing but positive things to say. I have bought both regular tires and snow tires from here, gotten oil changes and done complete flushes of the various systems of my car. They have talked everything out with me before starting the job, and explained to me exactly what they do.
After being treated poorly at another establishment on Western for tire replacement, I called Lucas Tires. I reached Sandy and received excellent service which was helpful and honest. She was understanding of my crazy night shift RN schedule. The mechanic staff was timely with updates especially when I added on a few more basic services (changed the air filter, alignment and oil change). The prices were fair. I will definitely visit them again when needed.
I've been having just a little trouble with my automatic transmission. It wasn't doing too badly under 10 miles per hour or over 45 miles per hour, but while on main streets it would fight me to change gears and speed up to the speed of traffic. I went to Lucas' garage, and was surprised that they new exactly what the problem was, cuz I sure didn't. Anyway, I'm glad I went there because it makes a big difference to have my car running right. They do good work. I can vouch for that.
Okay, so have you ever had to deal with the most difficult customer?? The demanding one who needs everything for as cheap and quick as possible??? I was like that when I went to Lucas tires and I gotta tell ya, I feel bad about it cuz they're really good people. I recommend them.
The best customer service I've had in a very long while. Not only were they friendly and considerate of my time but they were extremely knowledgeable. The employees all came in to check on me, offer their assistance, and to inform me of the status of my car. I would absolutely recommend coming here to get your tires replaced.
Best price around the neighborhood! I really liked the receptionist. I think her name was Sandy! She was able to explain everything I needed like the prices, procedures, etc. The technician actually showed me what an alignment is and where the alignment is located by tire. It was nice to get full details and be shown things without having to ask.