In mybook® Health Collection (edit)

Added to your health collection.
Removed from mybook!

We took this business out of your health collection.

Sponsored Links
Business Description
The Edgewater Athletic Club is a full-service gym located in Chicago, Ill. The gym offers an exercise room, weight room, junior Olympic swimming pool, massage/acupuncture, various aerobic, weight training and dance classes. Its massage therapy services include Swedish massage, deep tissue massage, trigger point therapy and pregnancy massage. The facility offers a range of membership services that includes towel services, classes throughout the week and parking. The Edgewater Athletic Club also provides group fitness programs, personal training and mixed martial arts.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
all major credit cards, discover, amex
Neighborhoods
Edgewater Beach, North Side, Edgewater
AKA

Edgewater Athletic & Swim Club

Categories
Health Clubs, Private Swimming Pools, Swimming Instruction
Other Information

Parking: Lot, Free

COUPONS & DEALS (1)

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Jude Z

04/17/2011

Provided by Citysearch - 
Overall
DO NOT GO HERE!!!

DO NOT GO HERE!!! They kept charging my credit card unauthorized fees when they made it almost impossible to cancel my membership.
My complaint is very similar to previous ones (check all cancellation complaints) I kept my member ship for over two years and they were okay, however when it came to canceling my membership it became a living nightmare. I was told false information over the phone and in person by a few different staff members, which is why I requested to speak to manager. I had visited the business on multiple occasions and every time I was told the manager wasn?t in or that he was busy (I was even making phone calls on a regular basis there). A couple staff members said a simple email would take care of the cancellation, which was not the case.
My credit card was charged for another month, which I had to find out on my own, and when I called I was told by the manager, John, that this was my fault. Even though they had failed to reply to my email or respond to my calls, I was not getting anywhere talking to manager. I requested to speak to someone above the manager since during conversation he was raising his voice to me and being very irate when I was just trying to get answers. He snapped at me and said that the person I was requesting to speak to would tell me the same thing.
I still decided to call Derrick, the owner, and from his response I could clearly see where John the manager got his customer service skills. Both were disturbingly rude and even yelled at me over the phone. They both need a lesson in customer service and I would NOT recommend anyone going here. Cheetah Gym is just down the street and I heard they are much better anyways.

ShoppingQueen

06/04/2009

Provided by Citysearch - 
Overall
Cool gym with great staff

I love this gym because it's filled with tons of great quality equipment and there is never much of wait to use the gear. When i need help they are always very quick to explain how the machines work or where something is located in the gym.

My daughter takes yoga here and she loves it. I must also pay compliment to their manager, Jason. He's the reason why we signed up in the first place!

lock04

01/11/2006

Provided by Citysearch - 
Overall
Great Place - No Posers!

This place is great. Best pool in the city and the cardio/weight room is beautiful! Never a line for equipment (all new). People here are just friendly neighborhood people who want a great workout in a nice environment. Prices are some of the best I have seen in Chicago. Come here!

lianaj

08/10/2005

Provided by Citysearch - 
Overall
The best kept secret in Chicago

This is one of the best healthclubs in Chicago - small but has everything you need. With trainers like Kelly and swim instructors like Marijus, it is impossible to not achieve your goals!! The trainers here can do everything from equipment orientation and basic swim to advanced triathlete training and injury prevention and rehabilitation. and the beauty and atmosphere can't be beat!!

Sponsored Links
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback