1717 S State St, Chicago, IL 60616
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If you dog has any kind of special needs, stay away from DogGoneFun at all costs.
I boarded my 5 year dog who lost her right eye vision, and has glaucoma in the left eye for 4 days. I discussed the eye drop regimen when I checked her in, and they assured me that they can take care of her. I got a phone call 40 hours later from the manager stating the dog is no longer welcome there, and although they will keep her until Fri as agreed, they will not give her her eye drops.
The manager seems to have a complete lack of understanding of glaucoma. Offering to keep the dog, but not giving her the drops, is putting an animal in danger, since one spike in intraoccular pressure is enough for the dog to loose her vision in her only remaining eye. Also, uncontrolled intraoccular pressure leads to headaches in dogs. I believe this is called neglect, mistreatment, and malpractice.
In this particular case, they showed definite lack of commitment, compassion, competence, and professionalism.
05/28/2010Provided by Citysearch -
judit is skilled, knowledgeable and able to ""think on her feet"". positive methods are utilized. if a technique does not seem to be working with a specific dog, judit is able to propose alternate suggestions. she is flexible and will make accommodations to the student's needs. the dogs are clearly happy to participate!
04/02/2010Provided by Citysearch -
If anyone is looking for the greatest facility for dogs, you need to give Dogone Fun a try. Our first two Dalmatians were raised in a house in Phoenix with a big back yard and when we moved them to Chicago downtown at the age of six and ten, they were impossible to walk and did not like socializing with other dogs. After they sadly passed of old age a little over a year ago, we opted for another Dalmatian puppy. TO THE RESCUE CAME DOGONE FUN. From the beginning, Bogart fell in love with the Staff as he spent three days a week in daycare socializing and playing with the variety of dogs and expending the pent-up energy that all puppies have. The trainer, Judit Arroyo, not only gave Bogie and I a good foundation in her ""Basics"" and ""Beyond Basics"" classes, but she also was able to do one-on-one with Bogart during his daycare days as he progressed over the first year.
Now, Bogart, two years old this coming August, still LOVES his play days at Dogone Fun and we recently upped him to four days a week as the weather gets nice and he can play outdoors while we work. His excitement as we approach the play yards is so visible. The daily report cards continue to show me how much Bogie enjoys his time and also how much the Staff enjoys Bogart. And, of course, it's always fun to watch him on the webcam from my office. Just because we also enjoy them so much and love the interaction, Bogart and I just started a third training course with Judit. I really don't know what we'd do without the staff and facilities at DGF.
Most people know that Dalmatians can be a handful but everyone who sees my Bogart comments how well behaved, calm and happy he is. That's all the great work and love that is Dogone Fun.
Lynne and Bogart
12/16/2009Provided by Citysearch -
I usually don't write reviews but after reading some of the negative (and shocking) reviews of Dogone Fun, I decided I needed to write something...
We've been taking our dog (a 130lb. St. Bernard) to Dogone Fun for 5 years, for boarding, grooming and once in awhile, daycare. This is the best facility we have found and seen in the city (before Dogone Fun, wherever we would take her for boarding or grooming, she always returned home sick with some kind of bug - plus we were always nervous since all the other facilities never had 24/7 staff on site).
The staff is so caring and attentive with all the dogs... They have 2 wonderful outdoor playareas, along with 2 indoor playareas - they are careful to group the dogs according to activity level so the dogs don't get exhausted (or harrassed by other dogs!). The facility is clean, staff is courteous and attentive...
Their grooming department is top notch. They go above and beyond - they are super gentle and patient plus do a wonderful job with grooming.
Our dog always comes home happy - she LOVES going there....
12/03/2009Provided by Citysearch -
DoGone Fun has been taking care of my dog for nearly 3 years now. The attention to detail with my dog is amazing- they notice if he is not acting like himself or just not feeling well that day. It is truly remarkable that they are able to notice any issues with every single dog that is there. The facility is super clean- ask for a tour- that is what made up my mind to take my little pup there. My dog comes home tired, happy, and sometimes a bit stinky...but at least I know he is stinky from playing so much and not from sitting in a kennel all day like at other places. The best part is even after be boarded, he is still excited to return the next time...that says a lot about how much my dog loves DoGone Fun- especially since he is so attached to me that he cries when I leave a room. Thanks Dogone Fun!
03/09/2009Provided by Citysearch -
The customer service is terrible. The girl at the front desk has been consistently rude to my husband and I when we have dropped our dog off for boarding. She is consistently chatting loudly and obnoxiously with the same client. I mentioned this to the owner and have yet to receive a response.
My dog seems to enjoy her stays, but this particular receptionist is so awful, it isn?t worth trying to deal with her. I recommend taking your dog elsewhere.
02/22/2009Provided by Citysearch -
This place is awful! My dog came back from her first play date covered in scratches. When I called to ask what happened, I was told that she had a wonderful time. I later found out she was attacked by an employee's dog! Needless to say that Bella won't be returning to Dogone Prison.
10/13/2008Provided by Citysearch -
DoGone Fun is amazing! We have an overprotective German Shepherd and they've got her eating out of the palms of their hands. They've got her playing nicely with other dogs, and more important, with people. Isabelle spent her first overnight there and had a blast. She even has a German Shepherd boyfriend! Don't worry--both dogs are neutered!
The staff is knowledgeable, friendly, and helpful. We felt perfectly comfortable leaving Isabelle there and will be doing it again soon. And it was surprisingly reasonable.
I have been a daycare and grooming client at Dogone Fun since the facility opened 5 years ago so I was very shocked to read two of the latest reviews regarding Dan Vaughn and the grooming department. Our dog is a Burnese Mountain dog weighing 120 lbs. He's very afraid of grooming and is very uncooperative. The entire grooming department is always very professional and calm, easing my dog into the room and then into the tub. Sometimes the daycare staff comes in to help lift him into the tub. The bathers are reassuring, gentle and very thorough. Contrary to the earlier reviewer's claim, the grooming department was light, organized, and very clean. I watched the entire procedure through the window. It is not true that the shades are drawn. Anyone is welcome to observe thru the glass. All the groomers appear very capable and knowledgable of different breed cuts. And the bonus is that Dan is one of the kindest individuals ever. He goes above an beyond to accomodate his clients. His knowledge of dogs and their quirks, and ailments is endless. He is respected by the clients who I've gotten to know over the years. Most say they would not take their dogs to anyone else. My dog comes out of the grooming department looking like a champion. His tail is wagging and he is relaxed and happy. He is no longer so fearful becuase of the care he gets from the grooming staff at Dogone Fun!
Well, where do I begin. Dan and the grooming team at DoGone Fun offers the best gromming services in Chicago. Not only is Dan a great groomer (my dog always looks GREAT) he is extremely knowledgable about dogs' breed and always explains, in detail, your dog's hair texture, what can happen if your dog is stressed, why it may take a long time to groom a small dog, etc. I think some people fail to realize that the size of the dog does not matter while a dog is being groomed. Dan has always taken special care of my dog and even manages to squeeze him in for a last minute appointment (thanks Cassie, too :-) Even more important, Dan is honest. He will tell you exactly what is going on with your dog and why its important for you to follow up with him and/or your vet on certain issues.
The staff at DoGone Fun is amazing and gives attention like I've never seen anywhere else. They take the time to notify clients during any animal outbreak medical conditions and even have an on-sight vet who is available to see your dog in case of an emergency. I can't ever imagine taking my dog anywhere else for grooming, daycare or boarding. Cassie, the Customer Service Manager gives the best service even in situations where I've witnessed other customers (phone and in person) verbally attack her and she still remains professional. The front desk staff (Lauren, Alyssa and Rachel) have always met my needs without question or complaint. The daycare staff has a special place in dog's heart because he loves them all (especially Keith, Kyle and Anna).
I HIGHLY RECOMMEND DoGone Fun to anyone looking for good quality grooming, daycare and/or boarding.
I want to give a special thank you to everyone at DoGone Fun (especially the grooming team and his BFF Truman) who took care of Max and let him hang out while he not able to play with his dog pals.