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Hours

Regular Hours

Neighborhoods
Far South Chicago, West Morgan Park
Category
Pet Grooming

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kirbysmom

05/28/2011

Overall
The owners demeanor is a littl...

The owners demeanor is a little ruffled and rude in how she treats her customers. She does a worthless consultation given she doesn't follow instructions given by the pet parent on how you want your dogs hair cut. Given the owners age and my desire to respect her, my puppy and I left with plans to address this later. After calling the next day she put the problem on the puppy instead of taking responsibility for her actions and hung up the telephone on me.

I have a long haired Cockapoo puppy which was returned to be clean shaven and unrecognizable. She was frighten and refused to ride in the passenger sit on the ride home. This was NOT her 1st trip to a groomer or a puppy daycare, therefore her behavior was totally out of character.

I gave this groomer one star because the system required a rating! If left to me this salon would not receive a rating at all!!!

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