Chicago Cat Nannies
4736 N Paulina St, Chicago, IL 60640
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12/27/2010Provided by Citysearch -
Laurie is apparently a compulsive liar and very unreliable. She advertises for cat sitters on craigslist and despite claiming there is a requirement for a background check, she promises ""Start immediately"" - if you don't believe me, check out her ad by searching craigslist for cat sitters in all jobs in the Chicago area
She was a no-show for my first two attempts at an interview to work with her organization. She asked if I was willing to submit to a background check, but never asked me to sign a release, suggesting that she collects unreliable background data using the internet. I was sent out on an initial job prior to the completion of even a cursory background check.
She pays her employees using PayPal which suggests that her employees are independent contractors and whose professional background and ""veterinary experience"" she makes no attempt to verify.
While her website assures ""impeccable local references"" and that the company is ""bonded and insured"", her current business practices must make that very expensive to maintain. I would avoid this business at all cost as the owner employs very questionable business practices and deception of customers is a part of the daily routine.
05/01/2010Provided by Citysearch -
I have been using Chicago Cat Nannies for years. I have been nothing but please with them every time. Laurie is friendly, consistent, efficient and loves your pet. I always come home to a clean house and with mail organized (something that is NOT her job). She has honest and educated advice about behaviors that she sees in my cats or behaviors that I find problematic or out of the ordinary. She is educated in cat behavior (dog too maybe, not sure). She is always very quick in responding to my requests for service. I can tell that she remembers my cats by the way she talks about them. Even the mean one. She is very patient and loving despite his fear of new people. Sometimes she has her employees come if she is busy and they always do a good job. I have been able to see nervousness in my cats after previous cat caregivers, but since I have used Chicago Cat Nannies I come home to MY cats. I will use them over and over and recommend them to anyone.
02/13/2009Provided by Citysearch -
I have used Chicago Cat Nannies for a couple of years now - on many trips. I have multiple cats, each of which has a unique health condition - 1 diabetic who requires insulin injections, 1 hyperthyroid and 1 with pancreatitis (all are older). I cannot even express how comforting it is to me to know that Laurie and the other cat nannies will be looking after my babies (they ARE my children!) when I have to travel.
Each and every single time we have used them has been a wonderful experience. They are extremely professional and never fail to go that extra mile to please not only the owners, but the cats too! Laurie has been a Godsend to my family. The peace of mind my husband and I have in knowing she will be taking care of our cats is worth more than anything.
We just returned from a 4-day trip, which prompted me to write this, since it is not something I would normally do. I felt strongly, though, that I needed to convey how extraordinary the Chicago Cat Nannies' services are. Every time I return from a trip - just like this time - I am always so relieved and happy to see not only that all of my cats are doing well (including one that had recently recovered from being very ill), but to also see some of their toys out and the cat brush out, indicating that they all have a great time whenever Laurie is there. Additionally, I always see that some of my cleaning supplies have been used and put back up, and that the place remains incredibly clean! Before this last trip, I told Laurie not to worry about cleaning up if there were any potential hairball messes, that I would do it when I got back. I could see her expression when I said that and she replied, ""I just can't not clean up.""
Laurie, you and the other cat nanny team members are ""keepers!""
Thank you for your highly professional, dedicated and superb services, as well as your friendly and reassuring manner.
Worth every penny -
and then some!
10/22/2007Provided by Citysearch -
I love them! I have used them in the past and will not use anyone else in the city. I know that they actually come and stay the full 45 minutes that they are supposed to be there.
They also offer other ""extras"" that you can purchase. I have to admit that I'm not sure if Izzy would enjoy a manicure however I'm sure there are some Chicagoan felines that would love some of the spa services.
They also make sure that your place isn't covered with fur when you come back which I appreciate since I have black couches and a calico cat!
I truly wouldn't consider or trust someone else in the city. Laurie Higgins the owner is fabulous and you can tell she really cares about her feline clients!
Prices are pretty standard and listed on the website upfront which is nice.
Also for the slightly crazy (like me) she has a blog where you can log in while on your trip to see what you cat was up to that day. It usually is something like...
""I came in and was welcomed by... we sat on the couch and played with the red ball watched animal planet and then she ate some food etc.""
I love it!
07/24/2007Provided by Citysearch -
I used Chicago Cat Nannies and had a decent experience. However there were some issues (sitter showed up late and disorganized for first meeting, and didnt' really spend any time meeting the cats, and I found out later than there were two different people doing the sitting, when I thought it would be only one consistent person, as it says on the website). I posted my experiences on yelp and rated the service 3-stars.
The owner, Laurie, contacted me to have me revise or remove my review because she said she didn't want her average rating to go below 5-stars (and I am convinced some of the positive reviews of this company are fake anyways). She was obvioulsy more concerned with her rating than with customer service. I said no as it was an honest and fair review and I gave her 3 of 5 stars. She began sending me very inappropriate emails, telling me that I didn't love my cat and was not giving them a good home. She said their service was used to taking cats for walks in the park in pink or blue strollers and feeding gourmet cat food, and that I obviously didn't have the same views of what providing a proper home for a cat was (clearly). She was rude, unprofessional and immature, and resorted to personal attacks and insults simply because she did not like my review (which again, was 3-stars and even said I would try her again and reccomend her to others. Obviously my views have changed based on her behavior after my review).
I have never dealt with such an absurd woman, and I suggest anyone who is looking for a cat sitter, look elsewhere.
04/04/2007Provided by Citysearch -
Chicago Cat Nannies is a blessing!! This is the first time I've ever written a review for a business service, but feel compelled to do so for this company. After several horrible experiences with other pet services in Chicago, I found Chicago Cat Nannies on Citysearch and decided to give them a call. I was very impressed with the professionalism during the initial consultation therefore hired them, but the real test was how our cats reacted to the first care visit which has resulted in many since. My husband and I could tell our four babies were well taken care of; plenty of activity play time, love and pets. What a difference it makes when the Nanny actually spends quality time with our cats (instead of a quick in-and-out visit). It's also an added benefit to come home from a trip and the furniture is free of cat hair; our Nanny tidies up for us!! The online daily blog service is awesome, providing us an in depth report on our little family during the Nanny's visit; what a wonderful way to ease separation anxiety for parents! We recently returned home from a long trip, and one of our cats who is very shy, actually sat staring at the front door waiting on her Nanny to come...we got the biggest kick out of it!!! I cannot say enough great things about Chicago Cat Nannies. They've made it possible for me to travel with my husband on his business trips, was available during a recent family emergency that called us out of state with only a couple of hours notice; providing us with continued and complete peace of mind that our little family is in the best of care. Thank you Chicago Cat Nannies for being the best!!
09/05/2006Provided by Citysearch -
I've used Chicago Cat Nannies the last 3 times I've been out of town and I can't say enough good things about them. They have a blog where you can go online and check to see how your kitty is doing and they spend a considerable amount of time without charging a whole lot. She referred to things on the blog that let me know she really cared about my cat being comfortable with her and gave her a lot of love while I was away. She actually played with her which is way more than other companies do. I used Walk the Dog before CCN and when I came home there was litter in the toilet and all over the floors. The place was a mess, not to mention how my cat reacted when i got home. But CCN left the place spotless and gave me lots of updates online, couldn't be happier.
08/09/2006Provided by Citysearch -
These nannies really have something going here. Cheaper than boarding your pet (where they sit for 23 hours a day in a box) and they get to stay home where they're happy. The nannies are very professional, and really take the time to give your pet some much needed attention. Our cat was very happy during the time we were away. The blog is awesome, and they even watered our plants for us! All in all there's nothing else like it, we have our reservations for the year!
05/13/2006Provided by Citysearch -
This is an unbelievable service. Their references are as advertised - all local professionals who swear by them. Highly professional - arrive with a clipboard, ask every question under the sun and write it down. Our nanny - Laurie, even called us while we were away to give us an update! Call me crazy, but I appreciated it! They send great newsletters and are very creative and really seem to love what they do. I got a newsletter from them tonight announcing their new Cat Blog!! You have just got to see this! It's so funny. You can actually check in everyday now nomatter where you are, and they write about what your cat did! Ya gotta love it. Prompted me to make this post. Anyway - HIGHLY RECOMMENDED.