C & D Moving
88 E Monroe St, Chicago, IL 60603
No coupons available
First, there are lots of iterations of C&D Movers online. Turns out, they are all the same. I booked a move from MD to IN. Pick up was over 8 hours later than scheduled, meaning that they didn't finish loading my items until after 10pm. On the day of delivery I received a call saying that a check I provided at pick-up hadn't been processed through their system, so if I wanted my items I would have to pay an extra $600 (the amount of the unprocessed check). My bank showed the check had been cashed successfully, but since the company's system didn't list it as processed, they refused to accept my bank's word. So last minute I had to pay an extra $600 to OVER-pay the delivery guy so that I could get my items. They then arrived over 5 hours later than scheduled to deliver my items, didn't finish unloading the truck until nearly midnight. During the unloading, it was apparent that one of the delivery men was intoxicated. He kept mentioning needing to go back to the truck to get more liquid energy, would bring in one box at a time and then try to engage me in conversation about his girlfriend. I (literally) had to hide in a bathroom to get him to focus on bringing my items in without stalling to chat. After he gave up trying to socialize with me, he continued to bring the remainder of my items in while talking on his cell phone to his girlfriend. I noticed many items being brought inside upside-down & damaged. A clearly marked box of glassware was brought in on end. A small desk was completely destroyed, the sides were physically torn off of the top. The leg of a side table was torn off. Upon following insurance claim protocol, I was eventually offered $30 for my damages provided that I not review them online, well, they can keep their $30. I was eventually reimbursed the extra $600 for the over-payment due to their processing error.
BEWARE. Do NOT use this company! AVOID THEM LIKE THE PLAGUE.
I can't tell you the amount of worry and street was caused by the business practices of this company. They are coercive, if not outright deceptive and extortionist.
And, their movers REFUSED to provide a bill of lading/manifest for goods loaded. THIS IS ILLEGAL.
There are 24 complaints against this company in 2017 in FCMSA.
To search by their US DOT: 1428779, go here:
We too are putting in complaints with state and federal agencies.
The C & D Moving game is to HOOK YOU with a quote, HOOK YOU WITH A lower than usual deposit, then REQUIRE you pre-pay IN FULL BEFORE TRANSPORT with postal money order, and THEN DEMAND THOUSANDS MORE AFTER YOU ARE LOADED and over a barrel.
THEN THE MOVERS ACTUALLY REFUSED TO PROVIDE A BILL OF LADING OR MANIFEST AFTER LOADING! Reportedly because the movers did not get a 15% tip! IT IS BLATANTLY ILLEGAL TO REFUSE A BILL OF LADING/MANIFEST, no matter the reason!!!! These are vultures, people.
It was the first time that I moved with this company and I’m highly satisfied with the service. My furniture was handled with extreme care and arrived to my new house complete and in excellent condition, the movers evidenced great expertise , and best of all was their incredibly low price. I will definitely recommend them y to all my friends and family.
The service provided by these guys was excellent. They took the job seriously and made great efforts to avoid damages or losses. The movers were kind and respectful. They helped me pack and wrap all items, they brought all packing materials and handled everything smoothly. The insurance policy is very reliable since my dining table got damaged and the insurance company paid for it. I definitely had the best experience with this company.
It was a great experience moving with them, all the people involved was pretty attentive to my request and friendly. A few days before the move date I was contacted to coordinate all last minute details. On move date everything went very well, despite the difficult conditions since I was moving from a 15th floor apartment. I’m indeed satisfied with the service and the treatment that I received.
My family and I moved two weeks ago and I am really pleased with the service. They worked in an organized way, they were punctual and everything ran very well. They packed all of our furniture and kitchenware, also disassembled our furniture, and nothing got damaged. We were amazed, since the move was great and it took a few days for them to deliver.
I wasn't sure if I was putting my stuff on the right hands but these guys confirmed me that they were the correct people to hire at the end of the day. They worked well as a team, got all my stuff out of a 5th floor apartment in just 3 hours. They were very caring throughout the entire move. They promised to deliver in 10-11 working days and delivered in 8 days, which was fair enough. I was always treated with respect and honesty. They are trustworthy and I would hire them again if needed.
Service was excellent and everything went smoothly. Besides punctuality they evidenced their professionalism and nice service during the whole move. The crew was very attentive to my instructions and took special care of my stuff. I’m more than satisfied and would use them again.
3 Young men arrived right on time and packed my belongings in a very organized way. Nothing but a lamp got broken during the trip but they were honest and accepted responsibility, the insurance covered it. I liked that they did not hesitated to replace it. As per my experience they are a reliable company.
This was my second time using this company. In both moves I was satisfied. They rendered a very nice service. They were punctual, professional and efficient, in addition to being joyful. Both times they did more than I expected. I highly recommend using these guys for your next move.
I’ve moved from two houses with this company and both times they did a fantastic job. We dealt with the same rep in both opportunities and we are glad that we received an excellent service from him. He was available all the time for us and even when we didn’t expected, he called to give us status of the process, (pick up, delivery). Their expertise in handling all the items was incredible specially the fragile ones. We never had damages or broken items. We are more than satisfied with their service.
Everything ran smoothly from the beginning. First off, the sales man gave me a quote quickly. He easily got along with him on the phone because he answered to all my doubts. I liked that he treated me like a person and not like a sale. Then when I decided to book, my rep called back again to make sure I did not have any additional questions about the move.The crew was early on the day of pickup and the supervisor made a great work to prevent anything to get damaged. Everything got to my new place in perfect condition, they could not have done it better.
When I decided to move my main concern was my piano. I’m a musician and I have several musical instruments that are fragile so I decided to go with these guys because they assured me that my piano and other instruments would be safe. I was pleased to see my piano in my new home without a scratch. All of my other items were in good shape too. I have nothing but positive comments about this company.
I went online asking for moving services providers and at least 5 different companies called me to offer their services. But this company did something different, my rep detailed all charges and sounded professional over the phone. He didn't try to get me to book the job. He seemed confident about his services and the best part was that he offered me the best price in market. So I moved with them and it was unbelievable. These guys are friendly and extremely professional. They took more care than I could take of my stuff. At the end of the day they delivered all my items in good shape. I could not be happier with this company.
We could not have made a better decision. The movers were very kind and attentive to all our needs. All our things were delivered in the same condition they left. The movers arrived to our new place in Illinois a little earlier than expected and they were so kind to wait for us 30 min. They helped us to place our stuff in each room as we told them. Recommending this company is the least I can do for them after all they did for me.
I got a call from the salesman who was friendly and attentive to all the details of my move. He sent me the quote later that day and these guys had the lower rate I could get among three other moving companies. So I gave them a chance and I don’t regret it since they took great care of my stuff and they packed everything as professionals do. All in all they did a wonderful job until the very end. It was a complete success moving with them.
These guys were amazing! Most of people know how stressful a move can be but they made my whole move a pleasant experience. They made sure that I was satisfied on how things were handled and took great care for my fragile stuff like my glassware and 50” TV. I was happy for having them in my move since I could not be able of doing it better. I mean they were unbelievable! I recommend them without hesitation.