Blum Animal Hospital
3219 N Clark St Ste 1, Chicago, IL 60657
Natalie Marks DVM
Blum Animal Hospital: Natalie Marks, DVM
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Dr. Dann had zero experience with this breed, the Elf cat, similar to a Sphynx but it has hard rigid cartilage forming a curved ear. Dr. Dann said the ears must be unhealthy because of the thick cartilage. A good vet would have taken a little time to learn about the breed before carelessly diagnosing.
He then said the ears were impacted with wax. (No antibiotics needed, just an ear flush.)
Secondly, the cat had sneezed while it was at the vet. The cat had a bit of a runny nose. This is not uncommon for a cat that has faced stressful experiences.
Dr. Dann told the new owner there was no way he could guarantee that the cat wouldn't face a life of respiratory problems. NO ONE can ever guarantee the health of anything, whether a human or animal. That was the only thing he could share with his client, no testing, no real diagnosis. He then told her she should return the cat if she didn't want to pay for the ear cleaning or future care should the cat end up with a respiratory problem.
I LOVE LOVE LOVE this place. I have been to many animal hospitals in Chicago and this is the one for me. I have found prices are other places are comparable but the service is not. Blum's service is exceptional. They do everything possible to keep their clients satisfied.
I've been taking my Doberman Oberon to Blum for 3 years. During the time I've had him, since 12 weeks old, he has been to only Blum doctors. Oberon has had a problem eating and swallowing things he shouldn't (socks; gloves; leather belts, coats and leashes...you name it.). Blum has helped both Oberon and I through these many (sometimes dangerous) procedures, including multiple induced vomitings as well as emergency surgery when the dog was extremely ill and going into toxic shock after eating a leather/velcro cylcing glove that become lodged in his intestines.
ALL of the MANY doctors I've seen in the numerous trips we've made to the Blum have been extremely kind, concerned, professional, knowledgeable about dogs (my breed in particular) and have been extremely friendly. I've never once had a bad experience with any member of the staff, professional, technical or administrative. During all the "emergency" calls, there was never a problem getting me in immediately without an appointment. Everyone at the hospital seem to genuinely like me and also care about Oberon. They are often excited to see him with employees oftentimes coming from behind the counter to visit/hug/pet him. Perhaps this is even moreso the case since we visit less, as he's thankfully gotten over this habit.
As for their prices, I honestly don't have much to compare their costs too (other than the emergency vet on clybourn), but my feeling when it comes to business is that when, or IF, you can find an organization that satisfies your needs and does it all with great customer service, stick with them; customer service overall seems no longer important in the service/retail industries.
I'e recommended everyone I know to Blum. However, many of these people live in my Edgewater neighborhood, and may perhaps choose different due to location. I don't find it any inconvenience at all to drive the 15 minutes to Belmont/Clark to have my dog in the hands of professionals I trust.