Better Business Bureau (BBB)
330 N Wabash Ave Ste 3120, Chicago, IL 60611
Fax: (312) 832-9985
Better Business Bureau serving Chicago and Northern Illinois, Inc.
Wheelchair Accessible: Yes
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08/02/2010Provided by Citysearch -
The hallmark of the Better Business Bureau is to provide unbiased, fair decisions concerning commerce complaints.
If a complaining consumer contacts only Yelp and other less than credulous places, I can only assume that they are withholding details that will make them appear incredulous.
Reviewers should visit BBB ratings and inquire of Angie's List. They will discover a more balanced portrait of good companies who try hard.
If folks who need a review on a company want a reasonable, professional review, they should rely on the BBB for the 'real deal'.
I tried using the BBB to force an auto repair shop to honor their warranty. No luck. The BBB is a business advocate, not a consumer advocate. Businesses pay the BBB for their listing. Therefore the BBB is useless and inconsequential when it comes to assisting the consumer when the consumer has been ripped off. The BBB “report card” grade you see on various websites is, in all actuality, pointless. Also using the BBB to locate“good” and “reputable” businesses is a farce. The BBB is a useless organization – a bureaucratic supporter of businesses who pay the price.