Ashland Tire & AutoAdd to Favorites
3737 N Ashland Ave, Chicago, IL 60613
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
Phone: (773) 549-0084
On 5/1/18, took my car with engine light on. JACKSTATED it was under warranty and it was fixed I guest,picked up car and next morning engine light on again..My third trip to drop off car, and ZJACK tells me they made mistakes and repair is actually $550, hum, then ACK shout at me when I ask that they paid for my 3rd and 4th trip back to shop, he said no,dispute me spending over$2000 for repairs in the last 2 yrs.
The front desk personnel would not honor a warranty claim on a Continental Tire. Prior to going to Ashland Tire and Auto I had spoken with Continental Customer Service and they verified that it was a covered defect and suggested I take it to Ashland Tire for replacement. On top of not fulfilling their warranty obligations they were very disrespectful to my wife which is completely uncalled for. It's one thing to deny a claim, but its another to be disrespectful to a female. I will not be going to Ashland Tire & Auto and feel sorry for those who would accept this level of service.
09/03/2010Provided by Citysearch -
I showed up without an appointment after a blowout. They got me in and out in 25 minutes. The prices are reasonable but the customer service is absolutely impeccable. Everyone in the building had a smile on thier face. The gentleman who helped me was very knowledgable and gave me a few different options for my repair. More importantly, he didnt try to push me into anything i didnt want.
06/11/2010Provided by Citysearch -
I was looking to have my front breaks inspected and anticipated a replacement of pads and rotors. I woke up early to beat a possible morning rush, and without wasting any time, staff greated me very well, as I opened the door. I described what I was hearing from my breaks, the staff inspected the vehicle and didn't attempt to take advantage of my pocket book. I waited a short time as they had my parts delivered, replaced front rotors, and break pads. Price was what I anticipated, (after researching the night before). I WILL be back to service my vehicle again. I am now back on the highway thanks to the staff at Ashland Tire & Auto. Great guys gentlemen!
10/07/2009Provided by Citysearch -
I came in because I had a hole in my tire and it was the closest place to my houe.... so glad I did. Very friendly people working, were able to explain things very simply and gave me my options. They even talked to my Dad on the phone so he didn't have to worry about his daughter getting taken advantage of! Looked online after my visit and they gave me a fair price for the tires and the tires were rated #1 in consumer reports. I highly recommend and will definitely be back. Super fast too!
04/11/2009Provided by Citysearch -
I needed new tires for my car and had no idea where to go. I chose Ashland Tire and Auto based on their stellar customer reviews. All of the other tire and auto places had exceptionally bad ratings.
When I walked in the door I was immediately greeted with a 'Hello! How may we help you?' Good sign. I only had 3 types of tires to select from, which was fine by me. Expecting an hour long wait or more, we went to lunch. Exactly 36 minutes later, they called stating the job was complete. Wow, that was fast. The place was packed too - I definitely was not the first (or probably 5th) customer waiting.
The biggest surprise was my bill. I expected them to charge me for the full hour of labor (~$100). Instead, they charged me half, because that's what it took. They didn't nickle and dime me either with the taxes and all of the other miscellaneous charges they like to throw in. My overall bill was $100 less than I expected.
I highly, highly recommend Ashland Tire and Auto.
02/26/2009Provided by Citysearch -
I've taken my honda here 2 or 3 times & finally decided to write a review. Once was for tires. I came in there about a half hour before closing & regardless of the late hour they were still able to do fix my issue that night, no hassle. The other 2 times were for brakes. I was told by another shop (Lawrence & Ashland - boo) that I needed new brakes. It seemed fishy to me, so I went here for another opinion. They said no way; my car would be good for another 15,000 miles. They charged me $50 for looking at it, but I was grateful not have to pay $800 something for new brakes! & Appreciated the honesty! They seemed as angry as I was that the other shop wasted our time & tried to get me for something I didn't need. So I went back here when the brake light on my dash board came on (a year later), fully expecting to need new brakes. No again! They cleaned & adjusted them & all still seems good over 3 months later. I will definitely go back. These guys are great.
11/05/2008Provided by Citysearch -
I took my Mini Cooper in for brake work after the ""replace brakes soon"" light came on in my car. I wanted to install aftermarket pads, t reduce brake dust on my car, and Ashland Tire installed them, and replaced my rotors at a price that was HALF the price of the dealership. They were straight-forward, and seemed very honest and caring. Highly recommend!!!
09/09/2008Provided by Citysearch -
I've taken our minivan to Ashland Tire and Auto five times in the last few months (for tire and brake work) and have been pleased each time with their service. They have convenient hours and a convenient location, they are speedy, they charge a reasonable rate for their work, and they do a complete job. They are exceptionally considerate and this part of their service is what prompted me to write this review.
06/27/2008Provided by Citysearch -
I've been going to these guys for 8 years because they are, hands down, the best at what they do in the entire city. If you need under-car work of any kind (tires, brakes, exhaust, suspension, etc.), this is your place. I've taken foreign and domestic cars to them, and never been disappointed in any way.
Typical service experience: Last week, I needed 4 new tires, and asked the guys at Ashland Tire and Auto to also check the brakes and a noise in the front end while they had the car 'up-on-the-rack.' Less than 2 hours later, I received a call stating that the tires were installed, the brakes were fine, and the rattling noise wasn't serious and had been corrected at no charge.
They could've tried to run up the price, and didn't. They could've kept the car for an extended period, and didn't. Fair price, honest diagnosis, quick turn-around time.
What more could you possibly want from a mechanic? This place deserves your business - you won't be disappointed.
I recently had parts stolen off my car. Of course as this was a shock to me panic overtook me when I had to figure out how to get around for the rest fo the week. Ashland Auto and Tire was recommended to me the same day I found the incident. They called me and told me exaclty what was wrong and recommend I get the police on the phone right away. I was able to bring my car in that night, they allowed for the car to sit there till the insurance people came, and got the work done same day that the repair was authorized. I was running late to pick up the car when it was ready and they stayed late for me. These people are gentleman, respectful, do not talk to you like you are stupid, and get the work done fast, and correct. They were extremely helpful and understanding to my situation and I would recommend them for anything and to anyone, ( as long as you show the respect in return). Thank you for a wonderful experience in a stressful time for me!
03/22/2008Provided by Citysearch -
I don?t usually write reviews but it?s difficult to know where to go for repairs. I had my tire repaired today at Ashland Tire & Auto and believe I received honest, friendly and courteous service. Cost was reasonable. Would go back again and recommend them to others.
03/13/2008Provided by Citysearch -
These guys are the best I have been going to them for repairs and tires since 1985. Never had a problem, they have been totally honest. Sometimes walked out without a bill because perhaps a screw was lose etc.
Count on them for the real deal and good customer service.
03/03/2008Provided by Citysearch -
I hobbled into the place with a horribly flat tire. It was a bit busy because everyone was picking up their cars after work, but I waited only 10 minutes or so before they looked at my tires. I hoped to get away with just patching my flat, but the guys told me what I unfortunately already knew - I had ridiculously bald tires. After they asked if I'd like to put the spare on or buy new tires, I opted for a whole new set of tires. Less than 20 minutes later I was driving away! While I spent more than I wanted to, it was my fault for letting the tires go so bald. As a woman, I am always very skeptical of cost at repair shops, but knowing what I spent last time on a new set, I feel confident that I received a good deal. I will return...
02/13/2008Provided by Citysearch -
I had a flat tire and called to see if I could quickly get in. I called at 4pm, they told me if I was there by 5pm they could complete the work that day. I was in and out by 5:10pm and I only had to pay $20.
The great things about these mechanicals are they are fast, reliable and most importantly; honest. They didn't try and push more tires on me. These guys were great!
08/06/2007Provided by Citysearch -
I got my 2nd flat tire in less than 2 months and had been raked over the coals by my car dealership previously. I called Ashland Tire, walked in without an appointment, and was taken care of immediately. They checked the old tire for possible repair and, when it was determined to be irreparable, actually had the tire I needed in stock, for significantly less than my dealership. (Labor cost was far less too.) They even took the time to explain why this particular style of tire was more prone to flats. I was in and out in less than 20 minutes. Amazing!
04/18/2007Provided by Citysearch -
You won't find a more honest mechanic. We brought our car there; they hooked it up to the computer, fixed it, and charged us $0--they said there wasn't much wrong with it. Referred our friend--towed it, fixed it, and charged her $60. I didn't think there were honest mechanics left until we discovered Ken. Don't be scared by one bad review, don't go anywhere else.
01/20/2007Provided by Citysearch -
This was my first time going to Ashland Tire & Auto, and it was fantastic. I have an older car that hadn't been in the shop in awhile, so I was fearing the worst. Ken did a great job explaining what I needed, and told me several things that I DIDN'T need to do. It was so nice to be able to take my car in and not feel like I was being ripped off just because I'm a woman. They had it done the same day and it was extremely reasonable- the old car is running like a champ! THIS PLACE RULES!