3012 W Fullerton Ave, Chicago, IL 60647
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We had a terrible experience at this pediatric dentistry and we will not be going back. My husband and I usually go to appointments like these together because my oldest son is autistic but he is high functioning and is able to understand everything as long as we talk him through it. The dental hygienist told us that only one parent could go in to the room with both children. We didn't argue but the DH kept a bad attitude throughout the entire appointment. When we got to the room she took some X-rays and not once tried to talk to my son and comfort him. The only words that came out of her mouth were "if you dont stop moving I'm going to strap you in". All she did was threaten my son in order to calm him down. I calmly told her that he was autistic and that we just had to talk him through it. She didn't say a word and automatically pulled out the papoose for both of my children. We are not going to traumatize our children for a check up. The dentist was nice but lacked technique.
My husband brought our 4 year old son to Apple dental to look at a cavity. He was already afraid of the dentist from a previous experience. They weren't patient with my son.forced x rays.Then wanted to put a papoose on him.Now he's traumatized from this experience. Don't bring your kids here.Not kid friendly at all.
This is an excellent place to take kids for dental care. Kids can watch their favorite movie while getting their teeth cleaned. My son was seen the first time by Dr Lamberghini, and the second time by Dr Sevandal. Both were very approachable and exceedingly professional. The clinic is modern and neat; the waiting are has things to keep kids busy, and the assistants are very friendly. You are usually in and out with no waiting. Highly recommended
I took my 2 year old son for his check up, this was his first time to the dentist. As soon as we got there it took us no time to see the dentist. The dentist and dental assistant was very nice, I thought he would of been scared but he wasn't. I would tell any one to take your kids there because it's clean and kid friendly with all the nice tv to watch while you wait on the dentist....
My 2 boys have dental phobia and having to find a good dentist has not been easy. After several month of research, I decided to go to see Dr. Lamberghini since she has great reviews in the web. My visit was a whole success. When I walked into the office I felt welcome by all staff. I didn't have to wait and Dr Lamberghini was very gentle and meticulous; she went over all details on how to take good care of my boy's teeth. She spent time on my concerns and explained all details in a way that I've never experienced before in other dental offices. My boys are not afraid seeing a dentist anymore. Dr. Lamberghini did a fantastic job and I consider her the best in town. I have to let everyone know about this great dentist. Thank you Dr. L!!!
I feel very grateful to the dentists and staff of Apple Dental Care. My 4 year-old daughter, unfortunately, had a lot of cavities. It was very difficult to find a place that would like to treat her. Nobody could do it; she was not behaving well and ended up being referring somewhere else. We tried four places/dentists before getting to know Apple Dental Care. At Apple Dental she was treated w kindness and professionalism. Her cavities were taken care of and she's now out of pain. I'm thankful to the dentists and staff of Apple Dental Care and I'm now taking my younger son for checkups there, too. I highly recommend it.
We visited it several times and the service received was been significantly better than in other dental offices. The doctor spent a significant amount of time going over the treatment plan and addressed all my questions. She was also very gentle with my kids who love her. Thank you for taking care of my children.
As a former employee, I can vouch that no one at apple dental was being cheated out of wages. On the contrary, the dentists are very understanding, friendly, and generous. They treat us like equals rather than employees. This is a great work environment and we're all encouraged to provide the best service for kids. Our number one priority for everyone working here is to provide great service and make sure the kids have the best experience possible. I had to leave my job here since I was returning to school, but I still visit the clinic to visit my co-workers. Try out the clinic, it's great service and, having toys and large screen tv's throughout, the most painless experience for children.
I would have to agree the reception for customer service not to mention when you call is HORRIBLE. Her name by the way is Doris I believe she is the manager of this office. Heads up she is very unproffesional and they cheat the employees of their wages. I was in the waiting area and overheard this conversation going on. They are very unprofessional they need to replace the office manager and stop abusing the good employees they do have or the Labor Department will need to step in.
THE FRONT DESK CUSTOMER SERVICE WAS NOT GOOD. THEY ARE SNOBBY. I WAS THERE ABOUT 3-4 TIMES IN THE SUMMER. IT GETS REALLY HOT IN THE WAITING ROOM. THEY HAVE AC, BUT YOU CAN'T FEEL IT IN THE WAITING. EVEN IF YOU GET TO YOUR APPOINTMENT ON TIME, YOU HAVE TO WAIT A LONG TIME. THE DENTISTS ARE REALLY FRIENDLY. BUT THEY WORK ON SEVERAL KIDS AT THE SAME TIME. SO YOUR CHILD ENDS UP WAITING IN THE DENTIST CHAIR FOR QUITE A WHILE. NOW THAT IT IS FALL, THEY GIVE APPOINTMENTS ONLY DURING SCHOOL HOURS. AND THEY DON'T CARE IF THE CHILD HAS TO MISS SCHOOL. THEY DON'T HAVE LATER HOUR NOR ARE THEY OPEN ON SATURDAYS.
SO IN CONCLUSION, I AM GOING ELSEWHERE.
I had the perfect experience, very human treatment, no pain at all, state of the art equipment. They answer all my questions and they even helped me out with my insurance issues. Honestly I think you can expect anything but exceptionally good service. I am a physician myself and this a role model clinic all around!!!!!!
Stop looking for a dentist, this is the place for THE DENTIST FOR YOURSELF AND YOUR KIDS