Scheduled a move for 8 am, said they were coming when we called at 8:30 a.m. and never showed. Craziest thing that I have ever seen. Here we are all packed up and the movers never showed. I say don't walk from Big O moves, but run in the opposite direction as fast as you can.
The owner is rude and unprofessional. The drivers are ignorant, rude, and do not follow traffic safety laws. The vehicles are unkept and unsafe( no working seat belts). This is not a desirable company to do business with for the elderly or disabled. I will continue to make complaints with whomever until something is done.
No stars! One of the most unprofessional, verbally abusive rude female driver I have ever had to deal with! The owner was okay, it's the people he hires that have the most foul attitudes...he's certain to lose his business if he continues to hire female drivers that act like they have mental disorders! I wouldn't recommend them to come pick a cat, not along children or other human beings! Save your time, even if it's free! I recommend other means of transportation to get your destination!
Worst transportation company ever. Manager is rude and not truthful. I don't recommend anyone to use them.
HORRIBLE HORRIBLE HORRIBLE FIRST OF ALL I THINK THAT ITS UNFAIR THAT THE BUS AIDE CAN NOT COMMUNICATE WITH THE PARENT WHEN THE BUS IS NEVER ON TIME I'D HAD EXPERIENCE WHERE THEY SENT THE DRIVER WITHOUT ENOUGH GAS AND COULD NOT PICK MY CHILD UP I HAD A EXPERIENCE WHERE MY KID MISS THE BUS NO ONE NEVER CALL ME WHEN I CALL SHE HAD A VERY OLD HOUSE PHONE NUMBER OF MINE AND MY CURRENT CELL I ASK WHY YOU NEVER TRIED CALLING MY CELL THE SUPERVISOR JUST HUNG UP. THIS COMPANY IS STRAIGHT TERRIBLE AND VERY UNPROFESSIONAL I HATE MY KID HAVE TO RIDECWITH THEM ITS A TERRIBLE SHAME.
INEPTOS, ABUSADORES, LENTOS E IRRESPONSABLES!!!!! Manténganse lejos de este transporte por su bien...
Completely rude and erratic driving. Extremely rude, would absolutely NEVER do business with them. Horrible way to represent your business.
Aetna Better Health set up transportation to a physical therapy appointment for my son. They used B Jays Transportation Inc. The driver from B Jays called and provided an estimated pick up time, and then did not show up at the scheduled pickup time they had just provided me with. I called the driver back and was promised by the driver he would be at my home in 15 minutes. I called the company direct and was told by the dispatcher the driver would be at my home no later than 30 minutes and that he would not make it in 15 minutes. So, I waited the 30 minutes and there was no sign of the driver. I called again and the dispatcher said 5 more minutes. We waited... We had an 11:00am pick up and my son was picked up at 12:40pm. My son missed his first therapy appointment but had three other appointments that day, so he still went with the driver when they finally arrived. I asked them to please not be late for his return pick up at 3:00pm, the dispatcher promised me that he would be picked up on time. He was picked up an hour late after they promised to not be late! Do not use this company if you need to get somewhere at a specific time! I did call many times to complain about the wait, and I was not treated well, just lied to. They are incapable of providing an accurate ETA and should not be trusted over the phone. Even when they escalated the estimate to a "promise" to be on time for the pick up they failed to do so. They did not even call ahead to myself or the doctors office where my son was to inform anybody they would be late. Instead they just canceled all future pickups for my son for the month without even letting me know. Now I will be eagerly working to secure a new transportation company for my son for his pickup they canceled for tomorrow 10-21-2016 without notice.
The price was expensive I do not recommend this company to anyone. The movers were two hours late. When the movers arrived they since to have an argument within the group of four. After they were finished I found tat my television was busted. I reported the incident and they do no want to pay for the damages even though they claimed to be insured. I believe I now have to go through small claims. The movers lied and said they moved a different sixe television then the one in which the busted Horrible company
Viaje de Dallas a Ocampo Gto. El chofer grosero, le preguntaba algo la gente y con fastidio movia la cabeza. Y dejan que gente grosera que viaja, deje sus hieleras y mochilas en el pasillo del autobus y no les dicen nada. Primera y ultima vez que viaje con ellos.