Chicago, IL Holiday Inn

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Holiday Inn

PREFERRED

7. Holiday Inn

(877) 654-0232

From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinn.com for our lowest rates. You won't find these anywhere else. Holida…

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Helpful Reviews 
Four Seasons
Cynthia C. rated

They charged my ELDERLY uncle $880.00 to rod his sink. Also told him it came with a warranty. 2 days later, clogged again, he calls and they tell him they never said it was warrantied. The man told him the $880.00 was the cheapest he was going to find, because he had to go way in there. So, fast forward a week, we call someone else. Was never a "clog " to begin with, the pipe and completely broke, and there for the mud was getting impacted. So now his kitchen floor is tore up, pipe is replaced all for about $1,000.. STAY AWAY FROM THEM. Danny Vargas, Plumber the card says. Shame on you. The better business association has been contacted as well..

Schorsch Village Hall Rental
Rick A. rated

50th Birthday party. Laurie and Bob awesome from start to finish. Very accommodating. Would rent here again! We catered from Marco's and my 3 niece's did all decor! Loved it!

Villas Hk28
Tony D. rated

Rented a place from them at Bay View Grand in Puerto Vallarta for Easter at the last minute and we got a great deal. Yoselin was very helpful in getting us a yacht and meli the cook was awesome.

Sofitel Chicago Water Tower
Kel L. rated

My rental car was stolen from Sofitel on 6/10/17 while the keys were in possession of the hotel/valet company. Valet is $71/night, but none of the employees are ever outside to greet you when you pull in at night. I'm a young, single, professional, and I was traveling to Chicago for business. I chose this hotel because I thought it would be safe, as I am familiar with the one in Miami. After the front desk called to let me know the car was gone, no one offered me ANY assistance. I had to ask the valet kid to give me the car keys back. I filed a police report, and a claim to the rental company. The next morning, I went to the concierge to make sure they didn't bill me the $71 for the valet. They were so kind to cover the cost of the cashews from the mini bar for the inconvenience caused by the theft. When I returned from my trip, no one contacted me from Sofitel; I had to go through many avenues to get a response from the Hotel Manager. The theft has left me $1400 in the hole due to the golf clubs, and violated. I took a concealed weapon course following this event, but Sofitel never even contacted me to ask how I was doing. The valet company called me, and told me it wasn't their problem, so they would not assist in a claim. They never asked for my side of the story.Sofitel has the entire robbery on video. They haven't questioned employees, and I had to inform them to contact authorities.I'm working hard to get the rental car claim covered, but they won't cover my personal belongs averaging $1400. I have asked Sofitel to reimburse these charges, as the theft was on their property, and in their possession. They just keep telling me that they are happy to work with Chicago Police. It's been a month, the car is long gone. This could have happened to anyone's sister, or daughter, and they would have to fend for themselves. It's really a shame that a large hotel chain has treated a guest so poorly. I know I can't get my belongings back, but I deserve to be compensated by the hotel that failed me.

Patio Motel
Gladys F. rated

Pretty good service, clean and friendly. Good rooms, beds. The microwave oven on a reception. We found a female wig in the closet.

Four Seasons
Salvatore L. rated

Been using them for years for my furnace and ac. Very consistent, and hard working technicians. Both furnace and ac are on the older edge of the spectrum and I really feel the preventative maintenance these guys provide makes a huge difference in why I haven't had to replace. Their techs are polite and courteous. Could tell they take your best interest into account. Just like with a car, if you take ofnit, it will last.

Chicago South Loop Hotel
tranesec.walker rated

I booked my birthday party in the SL Sports Lounge of the Chicago South Loop Hotel and received the worst service. The Manager, security guard and bartender Kim, had the worst customer service skills I have ever seen. I paid $100 to reserve my space for about 20 people. I called them the day of my event and told them that the guest list had grown to about 50 people and they indicated that they appreciated the advance notice and that it wouldn't be a problem accommodating me and my guest. My party was at 8pm, at approximately 9:30p, they stopped letting people because they claimed they reached capacity. The place wasn't even packed. I have been there on some nights and you can't even get in the place, can't even move around. I tried to talking to both the manager and security, they were so rude and yelled at me as if I was a child. About 20 people left out and they still wouldn't let others in. I asked if I could go in the hallway to speak to my guest and was told if I leave out, I wouldn't be allowed back in. They even threatened to call the police on my guest if they didn't vacate the lobby immediately. I moved party to another local sports bar. The hotel is nice and a great asset to the south side but I will never patronize SL Sports Lounge again.

THE DRAKE HOTEL
Lisa G. rated

An amazing Chicago experience. Visit around the holidays for amazing decor and a gingerbread village that will put you in the Christmas spirit. Great service, fun old school bars with classic drinks. As they say, the real Chicago.

Renaissance Chicago O'Hare Suites Hotel
Clark K. rated

I was only here for a couple of hours on lay-a-way, waiting for the shuttle bus to take me to O'hare Airport. The lobby was well maintained and clean. There are 2 bathrooms in the lobby, one near the restaurant and the other, just passed over the reception area, right by those conference halls. they also have ATM machines here. The bus shuttle driver will come over and announce if they are going to leave to the airport. Nice hotel to catch up with emails, phone call, etc.

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