Chicago, IL Grocery Stores

This is the WORST GROCERY DELIVERY SERVICE and CUSTOMER SERVICE that I have EVER had. To begin, the driver showed up 30 mins after the last time in the 2 hour window- which threw my entire day off. Some of the main staples of my order were "out of stock" (i.e. eggs, avocados, mushrooms, spring mix, fish, lime juice) How can common items (total of 7) be "out of stock" at a grocery store? But the real frustration came from emailing the customer service address as directed on the receipt, immediately being directed to call the customer service line. I had to call the number 3 times and wait a total of 1.25 hours before someone finally answered. I wanted to know how was it that I was charges MORE than the price tag stickers on some of the items I actually did receive. In which I was told there that delivery items cost more than store prices. DID I MISS THIS ON THE WEBSITE because I do not remember ever reading that. Additionally, I wanted to know how I my total bill was almost the same when I was missing the 7 items out of stock... which I didn't receive any definite answer. Lastly, the "customer service" person on the end did finally admit I was overcharged on 3 packages of chicken breasts and refunded me $18.00 but in no way tried to rectify this disappointing experience. I hung up feeling this entire experience was a COMPLETE WASTE OF TIME which is ironic since I use grocery delivery to save time in NOT having to go to the grocery store. At the end of the day, I STILL HAVE TO GO TO THE GROCERY STORE to get stuff to complete my grocery list, I was overcharged, the delivery was late and had a number that only answered by an automated message announcing the delivery van #, and the customer service was worthless. If Jewel-Osco wants to compete in the home grocery delivery business, a lot of improvements need to be implemented.

I have been shopping at this store since the day the store opened. This neighborhood has undergone a drastic change in all this time. The people who designated this as a dangerous store do not know squat! If you are so afraid of this area go move to Edgebrook. The associates are really great, especially Than and Patricia. To all the nay sayers, if you want high prices and a baby grand piano go shop at Mariano's.

It’s 9:24 and they are not even open!!! It says they open up at 8am!!! Lost a lot of customers!!! We are all standing out in the cold for them to open they also do not had a sign saying what times they open up

I really enjoy visiting Mariano’s there is much to see and buy thank you. I want to try many new things and this is the place!

this review is about a Jewel-Osco store that is located at 4355 N Sheridan Rd, Chicago, IL.The only reason I give this store a star is because of Judith. Judith is an excellent cashier! I am referring to this sweet and nice lady with blond short hair and positive attitude.Judith is very nice and professional. She always provides and excellent customer service. She is very fast and organized professional. You will never see a line by her register because YES, JUDITH IS THAT GOOD ! Unlike the other rude cashiers, Judith is very polite and intelligent. I wish all the cashiers were like Judith. Judith is very nice and helpful.THANK YOU JUDITH ! YOU ARE THE BEST !!! However, I am NOT a big fan of this store.BEWARE! This Jewel-Osco is located in a very dangerous neighborhood. This area is NOT safe. If you are a Woman with Kids then Do NOT go there!!! VERY DANGEROUS AREA AND VERY BAD STORE. There is always something bad happens in this store.Way too many crazy people shop in here.This area is BAD. It does not matter how much you try to renovate and improve this place, the people are still ghetto. This area is cursed. Don't waist your time on this ghetto/cursed "Jewel" , go and shop elsewhere but not here!

well i was a bit disapointedit is a small store i bought a lot to try the smoked fish was unhealthy very salty the yogurt had no taste the goat cheese was marked cottage cheese but it was good IT SHOULD OF BEEN MAKED DRY CHEESEit should of been marked dry cheese mostly used for baking the ice cream was good there were a few things i have but did not try yet the prices are very high i can not come back it is ti far thepolish lady was helpfull and gave me something for free and next tome get 10 percent off not for me worth a trip to try

I got coffee here during an extremely busy time. I must say, I was quite impressed by the speed of the service. Although there was a long line it moved quickly and my order was 100% correct. Kudos.

This Jewel - Osco is BAD AND DANGEROUS!!! This store is located one block from Wilson which is very BAD neighborhood. A lot of criminals, sex offenders, drug dealers and homeless people live there. This Jewel -Osco is located just one block from the Wilson street, so all these criminals, sex offenders and homeless people come to this Jewel-Osco store. Yesterday I saw how one african american big man was harassing a caucasian young woman. This woman was trying to escape but the man was holding her bike while yelling and swearing at her. All this was happening right on the parking lot of this Jewel-Osco store.But the saddest part is that POLICE DOES NOT WANT TO DO NOTHING ABOUT THIS . I am sure, police knows about this, but nothing has been done so far. Everything is still the same and african american men are still harassing white women on the streets of Chicago. AMERICA!!!!! PLEASE PROTECT YOUR WOMEN ??? POLICE???? Please, do something ??????

A 50.00 overcharge mistake was made while I shopped. That was 2 weeks ago ! I was advised to call the suburban headquarters, because this store couldn't correct the mistake the cashier made. I'm still waiting, for the overcharge to be corrected.The mistake was made on 7/5/16, yet today is 7/19/16. This is indeed unprofessional, poor customer service management.

uh huh so.... you must want to be sued correct? because that the only thing thats going to happen to you.