I think the one-star reviewer is a bit sensitive. The people who work at/own Quicker Printers are fine. Granted, not fakey friendly, but professional if you act professional to them. Prices are reasonable at this shop, and I consider it an asset to the neighborhood -- which, by the way, is far from ghetto. Houses on the block start at the half-million dollar range and go up from there. My five star review is intended to balance out the one star review from the other reviewer.