On 2/9/2018 I arrived at the PNC located on 73rd and Stoney Island. I was very disappointed that I waited 15 minutes while a second teller set at her computer and failed to assess me. When I finally arrived at the teller, a second customer arrived at the branch and the teller who failed to assist me immediately opened her window to assist this customer. In addition to the poor service I received, the teller who was assisting me system went down in the middle of my transaction. The money was removed from my account and was informed that they have not received the funds. Which means my funds are just floating in limbo at this point. So not only have I yet to receive the money order that I originally requested, my account is now basically missing funds and I’m still here at the bank 40 minutes later. With still no solution to my issue.
No longer provides a drive-thru or change counting service. BMO Harris . . . a bank that no longer provides the services expected from a bank! Thank you for the major inconvenience! Way to go BMO!
zero stars .. I woman withdrew over $13,000 from my account...4 different withdrawals ...2 at this brand from the same teller!!!..my account number was given to a woman with a fake Florida driver's liscense (I live in Illinois) and stolen VISA card (cancelled and not longer good) who stated I don't have PIN (my account DOES have a PIN). What incompetence ....
Great service & great location to where I live as a civilian. All products are explained plainly & fully
Terrible on line set up. My sign on for Chase Bank is simple and clear. You have a complicated (unneeded) list of rather stupid questions
if you need a mortgage from hell apply with this bank in my 32 years dealing with banks all over the world I rate this bank as the worth bank I ever dealt with.on 12/2/2009 I applied for a mortgage with this bank and after submitting multitude of informations for a mortgage in the amount of $200,000 I was told by the loan officer every thing is good and all what I need to do send them$385 for the appraisal which I did and the appraisal was done and the closing date was set for 3/30/2010 for my surprise one week before the closing I get a call from my attorney that the loan officer I am dealing with was fired and the bankdo not even have an application for me ,it took them more than 5 hours to find the application and they had the nerve to start the process all over again ,based upon my several conversation with the loan officer I rented my present house in Texas and forwarded my mail to the new address now I am going to Chicago next week ,I have no place to go.for the un proffessional behavior of this bank.this bank should be banned from doing any mortgages and should be fined for their total disregard for all Federal and State Laws concerning mortgages ,run away from this bank and do not even think of applying for a mortgage with them unless you want to have a heart attack dealing with ignorance and un proffesional ,untrained employees who do not know what they are doing.this bank should be given ZERO star for their unacceptable handling if mortgage applications.
I wish there was some way of giving negative stars because this place would have earned all of them and then some. The staff seemed so lack luster and lackadaisical when servicing guests. Tables were not being cleaned as patrons left so that othe8r could use them. Then when asked to clean a table it was done half heartedly and with an attitude. The food left nothing to write about either. It was bland and tasteless, leaving this traveler upset and hungry.
Always a great time experiencing the performances here. The staff is very accommodating with people who have special needs.
Bad bank for loans stay away from this very poor bank. i have very bad expiriance with this poor bank.
Chase Bank has very good service, nice polite employes, speedy service. Thanks for the great knowledge and friendly service