Terrible experience. Don't ever go here. You'll be sorry. The staff and manager are ALL incompetent. Beware... repeat... DO NOT GO HERE!
The most important reason to avoid this location is the open air drug market located in front of the north wall of this place.add to that the constant shooting next to it makes this location a hazard.
This place is very unprofessional. They don't answer the phone. They talk on cell phones while handling transactions. Which is very unprofessional. You don't see people cell phones at the bank while counting your money, so how is this acceptable at a currency exchange. The website and the door of the business clearly says that they close at 8:00pm. Well this is the second time I have showed up before 8pm, 7:42 this day to be exact and they were closed. Called while standing outside, no answer. When I called back to leave a voicemail to complain, then the phone was answered. There were 2 employees inside. I was told to call back and ask for the Manager which is Matt. I was told that they close a quarter to 8:00pm. Well the door and the website should say that, it should not say 8:00pm. I am so sick of these unprofessional businesses in our neighborhoods that feel like they don't have to provide exceptional customer service. I called back to speak to the Manager and I was told he was not available and the person on the phone was the Manager...lies. I know exactly who she was though. She was rude and rushed me off the phone, just took my name and number. After this I will never use this currency exchange again. I would rather wait until I get to the suburbs where I work to do business because these are not the type of practices I experience. Only in the hood. I will also be reporting them to the better business bureau as well. They don't deserve any stars. I will also ask that my friends and family don't use this currency as well. We have to start complaining and reporting in order to get changes in our communities.
The service here is terrible this is my second time in here and my last. Mrs. S customer service was horrible she is mean it seems likes everything else is important than helping here customer that's waiting
Great to deal with if you go there. Long lines only one clerk. If you call no answer on phone listed so not able to find out if they can provide the service needed
I called to find out if they were open and all they could tell me was they haven't received ssi check yet and that was it
I CALL AND THEY PICK UP AND HANGUP THEY ARE SO RUDE
I have always received the best service at this location. They are open 24 hours. The place is clean and the prices are terrific!
traveling for work is hard enough but to get a check from your company that no-one will cash sucks! this location might be in the ghetto but the lady inside is a kind hearted woman. I spent 4hrs trying to cash it only to get turned down by many reputable places. this lady took 20 min but she got it done. thank you so much for going the extra mile while everyone else looked away.
I recommended this business for they high standards of quality service.