I usually like this Sally's; they've been helpful to me when it came to finding hair care products - especially since I've gone natural. Today I am very disappointed because these ladies seem to be very lazy when it comes to keeping the store stocked. I originally went into the store on Tuesday to get some more hair gel and to seek out sulfate free shampoo & conditioner. My usual gel (called custered) was out of stock, but they said they'd be getting their new shipment later (it was late). Cool. I bought something else for my buy 2 get 1 free and was told I could come back to exchange for what I really wanted. I called the next day (Wednesday), and the lady said they'd be finished stocking by the EOD and to try back the next day. I was a little irritated, but fine. I go in today (Thursday), and they STILL haven't restocked the floor! I mean, the store looks exactly the same as I saw it Tuesday! Granted, it's two women working, but it's not busy in there and one could be stocking while the other covers the register. One of the girls is pregnant: there's your register girl. But no. She's reading a magazine as I'm speaking to her while the other woman is the only one working and helping the few customers checking out. This is absolutely unacceptable. Yes, I could go to another Sally's or somewhere else to get my hair gel, but I wanted to go to this one which is closest to my job. I shouldn't have to seek out another location when this one is near me and has the restock of merchandise, but they're just too lazy to do THEIR JOB. There are no excuses. I am very disappointed and upset. I now plan to either order my purchases online to receive my discounts or just pay extra at Walgreens or Target.
17 E Monroe StChicago, IL 60603
From Business: Merz Apothecary is a Chicago landmark and a mecca for people who want unique natural products for their bodies. The store sends packages to customers around the w…
In regards to the salon in the back If I could give them -5 stars the stylist in the back are unprofessional RUDE and lazy went in to get a simple taper on one side of my head &!walked out with a bald fade I showed the stylist a picture of my desired look and she still butchered my I am very angry and will never recommend anyone to this establishment
If I could give them half a star I would. I also called and asked for the price of a product and told that they don't quote prices over the phone. That is some mess!!! From the time I hang up from you and drive to you is the price going to change or do they make up their own prices daily. This is why it is so hard to support black businesses, because they don't know how to act!!!
my fave place to get the cutest jewelery, bags and nail polishes.prices are more than reasonable. staff is sweet. cool place, really!