This is NOT the number to call for reservations call 800-241-6522 this number is a direct line to someone that doesn't do reservations nor can they transfer you.
The shipper at the desk was very rude, impolite and very unprofessional. Had to speak to her supervisor who seem to be more understanding.
wonderful experience flying with United. the reservation and online checking was hassle free and considering they just merged or bought Continental I expected much less. My original reservation was with Continental but the directions where to go on line for boarding passes were easy to follow and understandable.Thanks (It was a smooth flight too!)