Based on the experience my friend went through I would give this company 0 ZERO stars . ! The point of contact (a lady) not sure of her name right now. Is a liar . !! My friend has a mice problem and they lie about the dates , they gonna send over a exterminator. They are not aggressive in fixing the issue. They forgot people can hold rent for this issue . Zero starts , don't rent with them RUN. !!!
Had appointment to renew benefits scheduled for December 26 the day after Christmas. On January 4th no link deposited into my account. Called this office at least fifteen times!!!! Tried again this morning and still no one answered. This number the office just uses it but never answers.
Awful service!Smelled like urine!Roaches in the office!They don't like kids!Total scam!
Mr. Smith is so unprofessional. He hung up the phone on me when I was trying to explain to him that I didn't have any luck in finding a apartment with the listings he gave me. He requires a $90 non-refundable fee for his services. He doesn't even provide any services. He just gives you a listing and then you go about your way. The listings that he gives are literally listings he took from newspapers or websites like Trulia, Zillow, and Craigslist. It's the same exact ones. When I told him I really needed help he wasn't trying to listen. He hung up the phone and was talking in a rude loud manner. Don't waste your money or time on Mr. Smith. He's not any type of help. I was under the impression that he actually actively helps you find a place to live but he doesn't. He doesn't even call you to check to see if your apartment search is going well. He just cares about the money. Don't waste your money on him like I said. You'll be better off looking through the newspaper or on the internet. The listings he has are all from the internet anyways. And also his office stink. He snokes in his office. Smells very terrible. A total scam artist he is.
The employees at this office DO NOT answer phones. If you are lucky enough to get through to a voicemail--which occasionally occurs--you will be instructed to punch in a number if your caseworker's name begins with a specific range of letters, and so on, but that worker will not answer the phone. You night be lucky enough to get a voicemail tape; however, if you leave a message, your call will never be returned. A response from the State of Illinois stated that Public Aid no longer assigns caseworkers to cases, so apparently their voicemail system is outdated.
Apartment Source is a great company to work for. It seems they suffered from a rash of bad reviews from poor management back in 2012, but this is an honest company that is looking out for their tenant's and landlord's best interests.
My experience with them is horrible it has been 2 months and me and my child has not received their benefits because they can tell you to lose our paperwork I have brought my paperwork up there several times but because they keep misplacing it I cannot get my benefits I have tried calling several several times and all they do is say is I will have your caseworker email you back or call you back and I have yet to receive a call or they has there been any change in my status they are horrible and they have no concern for others . Miss Tate is the name of one of the case workers.
I've got it all at with the new C.T.A. red transit line. I can't help that I'm new in uptown and found a place of my own to call home.
The landlord she is very disrespectful toward me and my son she has kick me and my son out so many time for no reason and i will make landlord complaint against this person
Michael Meaden is a fraud. He showed us a condo suggesting it was available to move in March 1st. We applied and paid the application fee. Then 2 days before the end of the month he informed us that the place would not be ready until the 7th of March. Michael later texted us “The condo wouldn’t be ready for at least 2 weeks, Good luck”. He refused to refund the application fees or even communicate effectively with us. We hired a lawyer and reported him to the state board. I won’t stop until I get his license revoked.