Just about once a month we order food from Dozeli's. Last night we ordered wings and a hot dog. Tonight I went to order a pizza and before the young lady could answer the phone I was placed on hold. I was on hold for a few minutes and then the line went dead. I called back and again I was instantly place on hold. While I was on hold, I called from my Husband's phone. They answered and immediately took my order. Let's not forget I'm still on hold on my phone. You all need to do better with your customer service. I have been on hold on 2 other occasion and had to keep calling back.
6. Pizza Hut
5601 W Monee Manhattan Rd Ste 106Monee, IL 60449
From Business: Get oven-hot pizza, fast from your local Pizza Hut in Monee. Enjoy favorites like Original Pan Pizza, Breadsticks, WingStreet Wings, Hershey's Chocolate Chip Cook…
This place is terrible. I ordered a chicken Parmesan sandwich and it only had 1 little piece of chicken on it. When I called to complain the person I was talking to was less than helpful. He didn't even know what the main ingredient in chicken Parmesan was. When I asked to speak to the manager he said no. I was then told that the cook out the correct amount of meat on my sandwich. That it was weighed. I then asked to speak to the owner of the store and was told I could not. That he could not give me his number. I then proceeded to go back to the store and just return the sandwich where again I was told that there was nothing wrong. After arguing back and forth they finally refunded my money. I hope this place closes soon. For good. I just can't believe these people want $15 an hour. They are not worth 15 cents an hour.
We have ordered from here many of times but our experience this time was absolutely horrible. My daughter ordered a sandwich for deliver at 8:19 it said it was out for delivery at 8:55 I called the store and was immediately placed on hold. The food was finally delivered at 9:05pm and I was still on hold at that time. I asked the driver why it took 50 mins to deliver something when the store is only 2 minutes from our house he said they were busy but i still find that wait time ridiculous when it said it went out for deliver at 8:19pm. After the driver left I was still on hold so my boyfriend and I drove to the store itself while I remained on hold the entire time. When we got to the store we asked for the manager who was Tacarie. I showed her I was still on hold and at that point it was 15 minutes I was on hold and all she could say in her I don't give a crap attitude was they were busy. No apologies nothing...SERIOUSLY someone couldn't have come back to the phone to tell me at some point they were busy or something!!! My boyfriend and I are both in customer service and if we would of treated someone like that you bet your you know what we would be fired!! She has no place being a manager she has no clue how to handle customer complaints or make a situation right! We ordered from Domino's a lot and I can assure you now you have lost a loyal customer!!!!!! Absolutely ridiculous how that store is run by a pathetic manager as Tacarie!!!
Grew up with this pizza. Best thick there is. Excellent and long standing quality pizza pie. Good tomato bread.
We called in a order of a cheese and a pepperoni pizza. It would take 17-20 min. We get there and the pizzas were just coming out. The cashier didn't know how to work the credit card machine ,( thankfully I had cash) but yet she was training someone on register. She went to get the pizzas and they had to remake them because they had messed them up. They kept insisting I had a pepperoni and sausage. That's not what I ordered. How you can mess up a cheese and a pepperoni is beyond me. After waiting 20 minutes and being told they had to be remade, I got my money back and left. No one in there knows what the other one is doing. It's like a 3 ring circus. Will never go there again and wouldn't encourage any one to go there.
The first time I ordered when they first opened I thought that maybe they needed to work out a couple kinks. I gave them another try but they still haven't worked out the kinks and I am not happy. I am going to get my credit and never go back there again. I am not happy at all.
love it been lookin for this for years